Still buying yesterday’s AI?

The old guard wants to sell you bolt-ons, but legacy tools give you data after the fact. See the true difference between traditional vs. Agentic AI. Then, cut through the hype, align the C-suite, and prioritize investments that boost CSAT and cut costs.

Inside:

• How native AI changes the moment vs. post-call post-mortems.

• Evaluation metrics that prove ROI, not just promise it.

• Three questions that separate builders from buzzword artists.