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3 July 2025

Reimagining Customer Interactions: Ai-Powered Contact Centres Paving the Way | Melbourne

Join an exclusive luncheon to explore contact center innovations that are the driving force behind successful businesses today.

In Person

An Exclusive Executive Discussion on the Future of Customer Engagement

As customer expectations continue to rise, the contact centre has become a strategic growth engine—powered by AI.

Join an exclusive executive luncheon in Melbourne as we explore how leading organisations are leveraging AI-driven contact centre solutions to transform customer experience, improve efficiency, and empower frontline teams.

Hear how sectors like healthcare, retail, and technology are using real-time insights, sentiment analysis, and intelligent automation to streamline operations and deliver more meaningful customer interactions.

Date & Time

Thursday, July 03, 2025 @ 12:30pm AEST

Agenda

Why Attend?

  • Explore how top-performing organisations are leveraging Ai to enhance customer
    experience (CX) and operational efficiency.

  • Learn about the power of real-time insights, including sentiment analysis and CSAT
    scoring.

  • Know what to keep in mind when choosing an Ai-powered CCaaS provider for your
    business.

Location

Eureka 89
Eureka Tower, Level 89/7 Riverside Quay, Southbank VIC 3006

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