Computer monitor showing a secure conference call happening in Dialpad

Secure conference call

With Dialpad, your online meetings and data are protected by our secure conference call platform and robust privacy features. Book a product tour to check it out!

  • Admit guests from a virtual waiting room
  • Host can block screen sharing + mute / remove participants
  • Password-protect meetings if needed


Security backed by the cloud

Created by the team behind Google Voice, every Dialpad Ai Meetings account is encrypted and backed up on the Google Cloud Platform. When you join a conference line from the web, the setup for the call is protected by DTLS, and once the conference begins, your audio and/or video is protected by SRTP, a secure protocol designed specifically for transferring real time media.

Have more secure conference calls with Dialpad

Locking a video conference in Dialpad's using the built-in security controls.

Robust in-meeting controls

With Dialpad, meeting moderators can mute participants on audio conferences, block screen sharing, and if you notice someone on your conference line that you don't recognise, you can remove them with a click—right from the handy menu in the call screen.

Screenshot of Dialpad's virtual waiting room security feature for video conferencing

Virtual waiting rooms

Want to set up reservationless meetings that don't require PINs? You can still keep them secure with Dialpad's virtual waiting room feature, which lets you choose which guests to admit into the meeting.

Sending a screen share invite via SMS text message using Dialpad.

Easily accessible calls

Invite clients and prospects to join your conference calls directly—and they don't need to download the app either. With Dialpad, you can send them an SMS text message with the link to join a call from the browser!

👉 Did you know?

Dialpad automatically lets you know when call participants are trying to join your conference line, even if they haven't joined the meeting yet. (You can provide hold music while they wait).

Say goodbye to uninvited attendees

If you’ve ever had an online meeting or webinar with uninvited guests, then you know what a pain they can be. See how your conference call provider can counteract this with security features—book a product demo or take a self-guided interactive tour of the app!

So many people took off—without asking questions—to set up their own conference lines and meetings in their own groups without instructions, which says a lot for how the UI is set up.

Jeremy Cumbie
IT Director at Blue Cliff College

With Dialpad, you get more than just audio conferencing

Sure, you can do a headcount and lock the conference room to stop uninvited guests from joining video calls with Dialpad. But it lets you do a lot more than that...

Screenshot of a video conference happening in Dialpad's desktop and mobile app.

Truly unified communications

Have conference calls and video meetings—and even send instant and SMS/MMS messages, all from one desktop or mobile app.

A graphic showing the reach of Dialpad's global voice network

Excellent call quality, worldwide

Fun fact: Dialpad's unique dual cloud architecture and global voice network are designed to give you clear, crisp conference calls around the world.

Screenshot of adding and managing phone numbers from Dialpad's online dashboard.

Simple setup, no IT needed

One of the best things about Dialpad? You can manage your accounts, add users and local phone numbers or even freephone numbers, and more—in just minutes from your online dashboard. No need to contact tech support, no need to wait for days or weeks to implement those changes.

Adding someone to a dial-out reminder in Dialpad's conference call settings

Integrations with the tools you love

Whether you use Google Calendar or Microsoft 365, Dialpad's integrations automatically populate your meeting invites with video conferencing details. This way, your callers have the URL they need to join the virtual meeting room right in the invite—and it’ll even dial out to invitees ahead of the meeting.

đź“š Further reading:

See how experience agency Huge saved tens of thousands of dollars every month when they upgraded their conferencing technology.

The risks of unsecured conference calls

Video and audio hacking

There's no shortage of news about conference calls being hacked or "Zoom-bombed." There are surprisingly many people who search online for dial-in details to enter video and audio conferences. Best-case scenario, it’s a prank, but worst-case, someone’s out to steal your information. Conferencing solutions like Dialpad can help prevent hackers by letting you lock the call and keep your details secure.

Data leaks and breaches

This is when sensitive information about your company or customers (such as phone numbers and passwords) is leaked to unauthorised people. It could be caused by a deliberate attack, or—more likely—a mistake by an employee. If your conference call service doesn’t use robust encryption, other people may be able to access the data transmitted during calls.

Client interception

Once your VoIP phone system has been hacked or breached, a fraudster would have the ability to intercept conference calls or messaging, or even to masquerade as an employee.

A better way to manage your conference call's privacy

With Dialpad, you get far more than just the basic functionalities of a conferencing system.

You or your admin can easily adjust privacy and security settings for the whole company, and control which team members access conference call features like PINs, recordings, and joining permissions.

Want more secure conference calls?

Try Dialpad for free before choosing a paid plan! Sign up for a 14-day free trial to test drive all the security settings (as well as call management features and collaboration tools). Or, take a self-guided interactive tour of the app first!

FAQs about secure conference calls

Is Dialpad compliant with the Data Protection Act?

Yes, Dialpad is compliant with the Data Protection Act with the signing of a Business Associate agreement. For more information, check out the Trust Page.

How do I remove someone from my online meeting?

Will my screen share be stored?

Do I absolutely need to have secure conference calls?