HOW THEY COMPARE
Dialpad vs Grasshopper
Get even more with Dialpad
Talk, message, meet, and support your customers in one unified workspace.
Dialpad Connect
Dialpad Meetings
Dialpad Support
Dialpad Sell
Your free 14-day trial is just clicks away
Use your Google or Microsoft 365 account to get your new virtual business number in minutes.
See how Dialpad stacks up against Grasshopper
-
Platform features
Grasshopper currently offers calling and texting. With Dialpad, get calling, video conferencing, team chat, texting, and contact center software—all in one app.
Live transcriptions
Dialpad Ai delivers hyper-accurate, real-time transcriptions for calls, meetings, and voicemails. After every conversation, you’ll also get an instant call summary that’s archived and easily searchable.
-
Out-of-the-box integrations
Grasshopper doesn’t offer pre-built integrations. But at Dialpad, you can integrate with Google Workspace, Microsoft 365, Salesforce, Zendesk, HubSpot, Slack, and more.
Ai-powered call summaries
Unlike Grasshopper, Dialpad is an Ai-powered platform. That means Ai is built into every conversation—helping you track action items, analyze sentiment, coach agents, and more.
-
Plans & pricing
Grasshopper starts at $14/user/month—$1 less than Dialpad, but unlike Dialpad lacks key features like video conferencing, team messaging, call transcription, and integrations.
Global support
Dialpad offers global 24/7 live chat, 24/5 phone support, and a robust Help Center ensuring that you can get help at any time, and from anywhere.
Choose from flexible plans for your business
Standard
You could save 44% with annual billingUnlimited calling
Unlimited Ai Meetings for up to 150 participants
SMS, MMS & team messaging
Ai-powered call & voicemail transcriptions
Google Workspace & Microsoft 365 integrations
Real-time analytics & reporting
Web & chat support
Pro
You could save 28% with annual billingAll the value of the Standard plan, plus:
24/7 live agent support
CRM integrations (Salesforce, Zendesk, HubSpot, Zoho & more)
Microsoft Teams integration
10 office locations
Multiple phone numbers per account
Open APIs & Webhooks
Global SMS capabilities
Local number support in 70+ countries
25 ring groups (departments)
Enterprise
Contact us
All the value of the Pro plan, plus:
99.9% uptime
Unlimited office locations
Unlimited ring groups (departments)
Dial-by-extension
Integrations with leading SSO providers (Okta, OneLogin)
Azure AD SSO integration
Data retention policies
Priority live agent support
No more app switching. Dialpad lets us call, message, and meet—all in one place.
Chris LaBarbera
IT Support Lead at ACI Jet
Try Dialpad free for 14 days
Sign up for a free trial to get set up with a virtual number and see for yourself how Dialpad stacks up against Grasshopper.
1 grasshopper.com/how-it-works-and-features/
2 grasshopper.com/resources/call-tracking-for-business/additional-software/
3 signup.grasshopper.com/plans