Screenshot of Dialpads real time assist card feature popping up helpful notes for an agent or rep when a tricky question comes up on a call Diapad versus Grasshopper
HOW THEY COMPARE

Dialpad vs
Grasshopper

Get more than just calling and texting with Dialpad’s Ai-powered customer intelligence platform.

Get even more
with Dialpad

Talk, message, meet, and support your customers in one, beautiful workspace.

Dialapad Ai Contact Center - grid card

Ai Contact Center

Dialpad Ai helps you provide the best support across every channel with live coaching, sentiment analysis, and more.

Dialpad Ai Sales grid card

Ai Sales

Keep your outbound teams a step ahead with tools like sentiment analysis, real-time assists, and predictive CSAT.

Dialpad Ai Voice - grid card

Ai Voice

Built-in Ai transcribes calls, takes notes, and tracks action items—so you can stay focused on the conversation.

Dialpad Ai Meetings - grid card

Ai Meetings

Get more done during and after meetings with Ai tools like live transcription and automatic call summaries.

Your free 14-day trial
is just clicks away

Use your Google or Microsoft 365 account to get your new virtual business number in minutes.

See how Dialpad stacks up
against Grasshopper

Platform features

Grasshopper currently offers calling and texting. With Dialpad, get calling, video conferencing, team chat, texting, and contact center software—all in one app.

Live transcriptions

Dialpad’s Ai delivers hyper-accurate, real-time transcriptions for calls, meetings, and voicemails. After every conversation, you’ll also get an instant call summary that’s archived and easily searchable.

Out-of-the-box integrations

Grasshopper doesn’t offer pre-built integrations. But at Dialpad, you can integrate with Google Workspace, Microsoft 365, Salesforce, Zendesk, HubSpot, Slack, and more.

Ai-powered call summaries

Unlike Grasshopper, Dialpad is an Ai-powered platform. That means Ai is built into every conversation—helping you track action items, analyze sentiment, coach agents, and more.

Plans & pricing

Dialpad plans start at $15/user/month for unlimited calls, meetings, and transcriptions. Grasshopper starts at $25/user/month for one number.

Global support

Grasshopper only provides 24/7 support in the US. At Dialpad, we'll give your teams round-the-clock support—wherever they are in the world.

Choose from flexible
plans for your business

USD $
  • USD $
  • CAD $
  • EUR €
  • GBP £
  • NZD $
  • AUD $
  • JPY ¥

Find the right plan for you

Standard

$15

user/mo

$27 USD if billed monthly

  • Unlimited calling
  • Unlimited Ai Meetings for up to 10 participants
  • SMS, MMS & team messaging
  • Ai-powered call & voicemail transcriptions
  • Google Workspace & Microsoft 365 integrations
  • Real-time analytics & reporting
  • Web & chat support
  • Pro

    $25

    user/mo

    $35 USD if billed monthly

    All the value of the Standard plan, plus:

  • 24/7 live agent support
  • CRM integrations (Salesforce, Zendesk, HubSpot, Zoho & more)
  • Microsoft Teams integration
  • 10 office locations
  • Multiple phone numbers per account
  • Open APIs & Webhooks
  • Global SMS capabilities
  • Local number support in 70+ countries
  • 25 ring groups (departments)
  • Enterprise

    Contact us

    All the value of the Pro plan, plus:

  • 100% uptime
  • Unlimited office locations
  • Unlimited ring groups (departments)
  • Dial-by-extension
  • Integrations with leading SSO providers (Okta, OneLogin)
  • Azure AD SSO integration
  • Data retention policies
  • Priority live agent support
  • A person in a videoconference Dialpad versus Grasshopper

    No more app switching. Dialpad lets us call, message, and meet—all in one place.

    Chris LaBarbera
    IT Support Lead at ACI Jet

    Try Dialpad for your team

    And see how easy it is to stay connected in one, beautiful workspace.