DIALPAD FOR AUTOMOTIVE RETAILERS

DIALPAD FOR AUTOMOTIVE RETAILERS

Empower your team at every stage of the automotive customer journey with Ai-powered business intelligence, live coaching, and workflow automation.
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Loved by automotive teams big and small

AI-POWERED CUSTOMER ENGAGEMENT

Create personalised customer experiences

Connect with customers wherever they are

Curate personalised customer experiences throughout the automotive buyer's journey with automated context collection. Field support questions, share upcoming offers, and send appointment reminders on any channel.

Get a 360-view of the automotive buyer's journey

Track the full digital-to-call experience to see which campaigns, channels, keywords, and pages drive the most calls to your dealerships. And surface insights from all your conversations to better understand your prospects' interests and objections.

Offer 24/7 customer support

Our conversational Ai connects to all your internal knowledge sources, delivering automated, natural-sounding answers for customers in real-time. Customers can schedule appointments, ask questions, and get personalised vehicle recommendations—all without connecting to a live agent.

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AI-POWERED SALES

Build high-impact automotive sales teams

Connect to more buyers

Reach more customers and book appointments in less time with our automated Power Dialer and Voicemail Drop features⁠—all fully integrated with your CRM or DMS.

Never miss a customer inquiry

Connect customers to the right auto sales rep at the right time⁠—on any device. Our built-in Ai assistant transcribes calls, tracks action items, and delivers it all to your inbox in a post-call summary.

Turn conversations into conversions

Dialpad Ai can also track customer sentiment and empower sellers with live recommendations, objection handling, and more. Plus, you can support sellers during and after conversations with real-time coaching and post-call analytics.

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AI-POWERED WORKFLOWS

Empower automotive teams with custom workflows

Easily route & escalate calls

Give your agents the tools they need to prioritise interactions effectively, and move your most important conversations from chat to voice in one click.

Collaborate in one, beautiful workspace

Automatically log conversations from a single app. You can also leverage our open API platform to build custom workflows. Connect your CRM or DMS software and create automations for marketing campaigns, lead management, payment reminders, and more.

Boost customer satisfaction

Combine sentiment data, SMS surveys, and real-time CSAT scores to identify ways of improving customer satisfaction. Managers can also uncover trends to help sellers tailor recommendations and personalise interactions.

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See why automotive teams love Dialpad

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Try Dialpad for your automotive team

And experience how easy it is to provide the best customer experiences—all on one Ai-powered platform.