After 1.5 hours on the phone with customer support, I really wish they used Dialpad Ai Contact Center
Robert Pleasant
Content Writer
Tags
Contact Center Operations
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👇 Pro-tip:
If you’re in an industry where large numbers of people have to call in with urgent concerns (like financial or healthcare services) you’ll really want to make sure you’re giving them a good contact center experience.
Your customers are under enough stress already. A frustrating contact center will just make it worse for them and your agents.
Do you want to make sure your contact center never has a horror story like this?
Book a demo of Dialpad Ai Contact Center and see why it would have made such a big difference.