A person using his mobile device and a bubble showing an incoming phone call Dialpad versus Ring Central
HOW THEY COMPARE

Dialpad vs
RingCentral

See why Dialpad’s Ai-powered customer intelligence platform is the obvious choice for your team.

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See how Dialpad stacks
up against RingCentral

Faster Set-up and Deployment

Dialpad owns our entire platform, including UCaaS, CCaaS, and Ai. RingCentral relies on integrations and partnerships with organizations like NICE to provide enterprise CCaaS, and because of that the deployment timeline is often out of their hands. With Dialpad, setting up a new user takes five minutes. Setting up a contact center? Another five. All so you can control and scale communications as your business continues to grow.

Weekly Feature Releases

Dialpad is built on the Google Cloud Platform, which allows us to do neat things like minimize downtime and release new features every week—not quarterly like most other platforms.

Advanced Analytics

Dialpad’s Ai platform powers more advanced analytics like real-time coaching and SLA monitoring—right out of the box.

Pricing

Dialpad starts at $15/user/month when paid annually. RingCentral's entry-level plan costs $19.99/user/month when paid annually.

Built-in Ai

Dialpad is an Ai-powered platform. That means Ai is built into every conversation—helping you transcribe calls, track action items, analyze sentiment, coach agents, and more.

Choose from flexible
plans for your business

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Find the right plan for you

  • Unlimited calling
  • Unlimited Ai Meetings for up to 10 participants
  • SMS, MMS & team messaging
  • Ai-powered call & voicemail transcriptions
  • Google Workspace & Microsoft 365 integrations
  • Real-time analytics & reporting
  • Web & chat support
  • All the value of the Standard plan, plus:

  • 24/7 live agent support
  • CRM integrations (Salesforce, Zendesk, HubSpot, Zoho & more)
  • Microsoft Teams integration
  • 10 office locations
  • Multiple phone numbers per account
  • Open APIs & Webhooks
  • Global SMS capabilities
  • Local number support in 70+ countries
  • 25 ring groups (departments)
  • Enterprise

    All the value of the Pro plan, plus:

  • 100% uptime
  • Unlimited office locations
  • Unlimited ring groups (departments)
  • Dial-by-extension
  • Integrations with leading SSO providers (Okta, OneLogin)
  • Azure AD SSO integration
  • Data retention policies
  • Priority live agent support
  • Team meeting Dialpad versus Ring Central page

    Dialpad gives us a single communications platform for our team and customer conversations.

    JAMIE BARCIA
    VP OF INFORMATION TECHNOLOGY, RE/MAX

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    And see how easy it is to stay connected in one, beautiful workspace.