Dialpad Logo

HOW THEY COMPARE

Dialpad vs RingCentral

See why Dialpad’s Ai-powered customer intelligence platform is the obvious choice for your team.
Screenshot of a phone call transcription done by Dialpad Ai

Switch from RingCentral and get up to 6 months free*.

*Valid RingCentral contract required. Minimum 3-year Dialpad commitment required (36 months + six free months). Must provide proof of the remaining contact terms to be eligible for up to 6 free months. Activation fees not exempt. Terms and conditions apply.

New customers will only receive free months in proportion to the length of their current competitor’s contract. For example, if you have 4 months left with [RingCentral], you will only get 4 months free of Dialpad. If you have more than 6 months left on your current contract, then you will get 6 months free of Dialpad.

See how Dialpad stacks up against RingCentral

    • Faster Set-up and Deployment

      Dialpad owns our entire platform, including UCaaS, CCaaS, and Ai. RingCentral relies on integrations and partnerships with organizations like NICE to provide enterprise CCaaS, and because of that the deployment timeline is often out of their hands. With Dialpad, setting up a new user takes five minutes. Setting up a contact center? Another five. All so you can control and scale communications as your business continues to grow.

    • Weekly Feature Releases

      Dialpad is built on the Google Cloud Platform, which allows us to do neat things like minimize downtime and release new features every week—not quarterly like most other platforms.

    • Advanced Analytics

      Dialpad’s Ai platform powers more advanced analytics like real-time coaching and SLA monitoring—right out of the box.

    • Built-in Ai

      Dialpad is an Ai-powered platform. That means Ai is built into every conversation—helping you transcribe calls, track action items, analyze sentiment, coach agents, and more.

Choose from flexible plans for your business

Standard

$15

user/month

$27 USD if billed monthly

You could save 44% with annual billing
  • Unlimited calling

  • Unlimited Ai Meetings for up to 10 participants

  • SMS, MMS & team messaging

  • Ai-powered call & voicemail transcriptions

  • Google Workspace & Microsoft 365 integrations

  • Real-time analytics & reporting

  • Web & chat support

Pro

$25

user/month

$35 USD if billed monthly

You could save 28% with annual billing

All the value of the Standard plan, plus:

  • 24/7 live agent support

  • CRM integrations (Salesforce, Zendesk, HubSpot, Zoho & more)

  • Microsoft Teams integration

  • 10 office locations

  • Multiple phone numbers per account

  • Open APIs & Webhooks

  • Global SMS capabilities

  • Local number support in 70+ countries

  • 25 ring groups (departments)

Enterprise

Contact us

You could save 0% with annual billing

All the value of the Pro plan, plus:

  • 99.9% uptime

  • Unlimited office locations

  • Unlimited ring groups (departments)

  • Dial-by-extension

  • Integrations with leading SSO providers (Okta, OneLogin)

  • Azure AD SSO integration

  • Data retention policies

  • Priority live agent support

Global brands big & small love Dialpad

Team meeting Dialpad versus Ring Central page

Dialpad gives us a single communications platform for our team and customer conversations.

JAMIE BARCIA
VP OF INFORMATION TECHNOLOGY, RE/MAX

Switch to Dialpad

Exclusive offer to switch from RingCentral.