A woman using a mobile device and computer

We're here
to help

Our Professional Service's team is here to support you, we'll have you up and running in no time.

Our step-by-step process

1. Planning phase

  • - Project plan
  • - Network assessment
  • - Device plan
  • - Carrier plan (user list and porting)

2. Design phase

  • - Admin training
  • - Early access program training
  • - Solution design workshop
  • - Network reassessment

3. Deploy phase

  • - Confirmation of port date
  • - End user training
  • - Preliminary testing (IVR)

4. Go live phase

  • - Go live
  • - Test call routing, IVR, and numbers

5. Acceptance phase

  • - Post go live meeting and customer success handoff

Get in touch with the team

Questions? Reach out to your account executive and they'll get you connected with us.

Here's how we'll partner with you

Custom project plan

A project plan built to achieve the go live date set by your team.

Network readiness

Customized training

Solution design & configuration

Go live support & assistance