NEW RELEASES

Nonstop innovation

From new features and integrations to game-changing product acquisitions, we’re always innovating so you can stay ahead.
A computer showing the UI of the Dialpads messaging feature

MEETING ROOMS

Instantly turn any space into a conference room

Extend the flexible and easy-to-use Dialpad Ai Meetings experience into your rooms with native support for Poly X30 and X50 all-in-one devices. Perfect for huddle, small, and medium-sized rooms.

A widescreen showing the meeting room UI of Dialpad

AI CONTACT CENTER

Stay one step ahead with Predictive CSAT

Our Ai models seamlessly weave customer sentiment and intent signals across channels like voice and text into a real-time predictive CSAT score. Get more coverage and insights on how your customers are feeling—without lifting a finger.

Screenshot of Dialpads predictive Ai CSAT feature

NEW SOLUTIONS

Dialpad acquires Koopid

Koopid technology brings comprehensive omnichannel support, including chat, messaging, self-service, and social media, to Dialpad Ai Contact Center.

Dialpad and Koopid logos

Ai MEETINGS

Introducing in-app calendar events

See all your meetings for the day right in Dialpad, and join natively with a single click.

Screenshot of Dialpads calendar integration

NEW INTEGRATIONS

Whiteboard the next big thing with Miro

Easily meet and collaborate with Miro boards and visual collaboration features.

Screenshot of Dialpads Miro integration

NEW SOLUTIONS

Dialpad acquires Kare

Powerful AI technology from Kare Knowledgeware will enable new self-service, automated engagement, and augmented agents tools for Dialpad Ai Contact Center.

A person using a mobile phone for texting

AI MEETINGS

Introducing virtual backgrounds

Create a custom visual presence with virtual backgrounds. Pick from a preset library of images or even blur your background.

Screenshot of Dialpad Ai Meetings virtual backgrounds

NEW INTEGRATION

Connect your Zoho CRM to Dialpad

Your sales teams can now spend less time switching between apps. Contacts, leads, and accounts in Zoho are instantly matched to contact records in Dialpad.

Dialpad and Zoho logos

LEADING THE INDUSTRY

Dialpad named a G2 leader in eight categories

The reviews are in. Dialpad is the only provider to be named a Leader in G2’s UCaaS, VoIP, CCaaS, and Conferencing categories.

2022 G2 badges received by Dialpad

Take Dialpad for a spin

And free your teams to talk, message, meet, and support customers in one beautiful workspace.