Customer Support + Experience
A detailed guide to customer experience platforms
Discover the best customer experience platform for your needs. In this article, we compare CX platforms, break down the best ones, and more.
Liz Fox
Lead Product Manager
Lead Product Manager
Liz Fox
Contact Center Operations
How to monitor call center performance: An in-depth guide for managers
Monitoring performance can be an overwhelming task. Learn the top strategies and best practices you need to track and improve call center performance.
Liz Fox
Lead Product Manager