International calling for businesses
Dialpad Connect gives businesses international calling, virtually anywhere in the world, at some of the lowest rates available.
Start a free trial or book a demo with our team to get a walkthrough.
What is international calling?
International calling simply means making phone calls between different countries. If you’re using a regular phone, these calls are processed by international gateway exchanges.
Increasingly, telecom providers are offering international calling apps, which route calls via the internet using VoIP technology. This makes the cost of international calls much lower.
Thanks to online international calling, you’re not restricted to traditional 1:1 voice calls. You can easily set up international conference calls and video meetings with colleagues and clients across the globe. The best providers—like Dialpad—build this into a unified communications platform with text and group messages, too.
Get international calls from Australia (and much more) with Dialpad
High-quality international calls
Enjoy crisp and clear international calls with Dialpad. Using advanced VoIP (Voice over Internet Protocol) technologies like WebRTC and Opus codec, Dialpad lets you have crystal-clear, truly HD voice calls from Mexico to Malaysia.
Truly unified communications
Dialpad's leading VoIP and telephony technology is just one part of its unified cloud communications platform. Have video meetings and send instant/SMS messages—all from the same app that you use to make phone calls.
Advanced call features
Dialpad’s international calling app includes all the free calling features you need, built right in. That includes all the standard features like the hold function, call forwarding, and call recording, and even more advanced features like call analytics.
No need for new equipment
Use the Dialpad app on your computer, mobile device, and even your web browser. That means that your offices and contact centre teams don’t even need new telephony equipment or hardware to get started!
See how Dialpad has helped these companies make international calling more affordable
Jungle Disk
An online backup software and data security company, Jungle Disk was suffering from the limited functionalities and poor call quality of their old vendor. Jungle Disk needs high-quality international calling to reach customers and make sales, but their old provider wasn’t cutting it.
Since switching to Dialpad, Jungle Disk has seen a boost in productivity thanks to the super easy-to-use mobile app for iOS and Android, and advanced features like real-time voice transcriptions. Now, Jungle Disk can reach customers from Brazil to Estonia at the touch of a button.
PagerDuty
Cloud computer software company PagerDuty has five offices across the world, each with its own local number, as well as a global customer base. Before signing up with Dialpad, PagerDuty would give each employee credit on their personal mobile device, which wasn’t cost-effective—or good for work-life balance.
PagerDuty needed a business phone system that allowed for low-cost international calls, and that could be rolled out onto everyone’s existing devices. That’s where Dialpad stepped in. Now, employees have their own business phone number separate from their personal number, but can still use their own mobile phone for work—just by using the Dialpad app!
Acquia
Acquia is a Software as a Service (SaaS) company with global support and teams. They needed an easy-to-use cloud phone system that supported international calling and was easy to set up during employee onboarding.
At a third of the cost of their previous provider, Dialpad gives Acquia's employees (whether they’re in the office, working remotely, or on the road) easy access to their business phone system so they can keep in touch with customers and prospects all around the world.
Get started with international calling
Schedule a demo to see how your business can benefit from international calling and more with Dialpad Connect.
International calling FAQs
International calling is making phone calls to numbers outside your country.
Dial the exit code, followed by the country code, and then the phone number.
Costs vary by provider and destination, typically charged per minute. VoIP services like Dialpad usually offer lower rates than traditional landlines.
Any time you call another other country that’s outside your office designation, international calling rates will apply. Dialpad's plans all include free unlimited local calling in your country, the US, and Canada.
Your office's call credit balance will be charged when a team member makes any international calls or receives any calls to toll-free lines associated with your office.
Almost every country in the world—you can see the full list here.
Compare landline rates to a VoIP provider like Dialpad to see how much you’ll pay per minute for regular international calls.
Beyond call rates, consider hardware, installation, and maintenance. Wired calling often requires expensive equipment and setup, while wireless calling with a cloud provider needs no hardware.
For scaling, adding lines with wired plans means more hardware, while cloud solutions like Dialpad let you easily add lines to your subscription, making it more cost-effective.
With Dialpad, you get unlimited calls within your home country as well as the U.S. and Canada. You can also see our full list of rates for different countries here all around the world from Taiwan to Nigeria, to the United Kingdom and Puerto Rico.
(Just hit "Control + F" and type the country name you’re looking for, and you’ll see our calling and texting rate in your currency. These rates are per minute for calls and per message for texts.)
To make an international call, you’ll need:
Exit codes: Also called international access codes, these indicate you’re calling outside your country. The plus (+) symbol is now commonly used as the exit code.
Country codes: After the exit code, add the country code of the number you're calling. For example, North America’s country code is 1, so you'd dial +1 before the number when calling the U.S. or Canada.