Dialpad Now Available on Google Cloud Marketplace, Bringing Ai-Powered Customer Communication to Millions of Google Cloud Customers
SAN FRANCISCO, CA – April 30, 2025 – Dialpad, the leader in Ai-powered communications intelligence, today announced its availability on Google Cloud Marketplace, making its award-winning platform easily accessible to millions of Google Cloud users. Businesses of all sizes can now seamlessly incorporate Dialpad’s advanced business communications platform, Dialpad Connect, as well as its contact center solutions – Dialpad Support and Dialpad Sell – through a marketplace that they already are using.
Dialpad’s innovative platform is powered by proprietary DialpadGPT, a Large Language Model (LLM) which leverages over 10 billion minutes of business conversations, to deliver insights and automation that enhance productivity, collaboration, and customer satisfaction. With over 30,000 customers and an annual recurring revenue exceeding $300 million, Dialpad is transforming how businesses communicate with their customers.
“This launch represents a full-circle moment in Dialpad’s evolution,” said Craig Walker, Founder and CEO of Dialpad. “We’re now bringing our enterprise-ready communication platform to the Google Cloud Marketplace. What started as a vision to modernize business communication has grown into a global platform that empowers organizations to deliver exceptional experiences through every conversation. By joining Google Cloud Marketplace, we’re making it significantly easier for millions of businesses to elevate how they connect with customers and teams.”
Randstad, a global leader in the HR services industry with 700+ locations and 50,000 employees worldwide, has experienced significant benefits after consolidating 39 independent IT voice services with Dialpad. “Our unified contact center platform has delivered tangible ROI across our global operations,” said Rinio Veeris, IT Specialist at Randstad. “We’ve saved hours of time through Ai-powered features that streamline candidate screening, crucial for managing over 600,000 candidates simultaneously. This transformation has enabled our recruiters to focus on meaningful conversations rather than administrative tasks.”
The availability of Dialpad on Google Cloud Marketplace offers Google Cloud customers:
Easier procurement: Use Google Cloud credits to purchase Dialpad’s Ai-powered contact center or business communication tool .
Seamless integration: Dialpad can work directly within Gmail, Google Calendar, and other Google Workspace applications that Google Cloud customers are already using.
Real-time assistance: Access transcription, automated note-taking, in-call coaching, and actionable insights powered by DialpadGPT.
Global scalability: Easily add new users and spin up contact centers across any office, globally.
“Bringing Dialpad to Google Cloud Marketplace will help customers quickly and easily access Dialpad on Google Cloud’s trusted, global infrastructure,” said Dai Vu, Managing Director, Marketplace & ISV GTM Programs at Google Cloud. “Dialpad can now securely scale and support customers using its advanced business communications platform and call center solutions.”
As organizations increasingly seek technology that enhances human connections rather than replacing them, Dialpad’s availability on Google Cloud Marketplace represents a significant milestone in the company's mission to elevate every conversation. Google Cloud users can now more easily experience Dialpad and blend Ai efficiency with human empathy—creating more meaningful interactions while reducing administrative burden. By bringing together advanced technology and authentic human connection, Dialpad helps businesses transform how they engage with customers and teams. Experience Dialpad on Google Cloud Marketplace today here.
About Dialpad
Dialpad is the leading Ai-powered communications intelligence platform creating human-first, Ai-enhanced solutions that will drive the next wave of how businesses communicate with and serve their customers. Enterprise customers such as Randstad, RE/MAX, Nasdaq, Express Scripts, T-Mobile, Johns Hopkins, Motorola Solutions, Tractor Supply, and Netflix use Dialpad and its Ai capabilities to deliver amazing customer experiences. Supported by notable investors such as Andreessen Horowitz, GV, ICONIQ Capital, and OMERS, Dialpad is a dynamic force in Ai technology with a rapidly expanding presence. Visit dialpad.com to learn more.
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