Dialpad Tech Support header

Dialpad tech support

Dialpad provides customers with the technical support they need, the way they want it. Even the most basic plan comes with 24/5 support through live chat, while Pro and Enterprise customers get 24/7 coverage, along with phone support. There's also a detailed online Help Centre database for you to find answers quickly anytime.

Phone support

Dialpad Pro and Enterprise customers have access to both live chat and phone support 24 hours a day, 7 days a week. One of our friendly and knowledgeable support agents is standing by to help you and your team with virtually any technical question or issue you may have. Poor reception? We can help. Account security? We got you. Adding and removing team members? No problem. Just give us a call.

Live chat support

You'll find an easy-to-access chat button on the bottom right corner of every page on Dialpad's website. Click on the button to chat with one of Dialpad's support team members and ask any technical questions you might have.

Dialpad Help Centre

Want to find the answer yourself? No problem. The online Help Centre is the fastest way to get it.

It has helpful guides, support resources for both users and administrators, as well as thorough FAQs with answers to all your burning Dialpad-related questions. So whether you’re trying to port your old business number to your Dialpad account or access your company’s call analytics, our Help Centre is the easiest place to find out how.

Looking for a communications platform with amazing support?

Check out Dialpad—it helps that it's intuitively designed, which means it's pretty straightforward to do things like make phone calls and change your account settings. Book a demo to see how easy it is to use, or take a self-guided interactive tour of the app on your own!