See how Dialpad Agentic AI agents are planned, configured, orchestrated, & deployed from start to finish. Join our August 20th Agentic Lab webinar for a practical walkthrough of building operational AI agents.
Many organizations are experimenting with AI, but few have operationalized AI agents that can consistently execute real workflows across systems, channels, and customer interactions.
Agentic AI changes the model by moving beyond static insights and disconnected copilots into autonomous execution. The challenge is knowing how to structure, configure, and optimize those agents effectively.
In this Agentic Labs session, we’ll walk through how Dialpad Agentic AI agents are built from the ground up—from identifying opportunities with Skill Mining to configuring prompts, orchestrating workflows, connecting systems, and measuring outcomes.
This is a practical, build-focused session designed for teams evaluating how Agentic AI can support real operational use cases.
Date & Time
Thursday, August 20, 2026 @ 9:00am PT
Agenda
Building Agentic AI requires more than prompts—it requires orchestration
Planning out an Agentic AI agent with Skill Mining data
Dialpad Agentic agent configuration: skills, prompts, and knowledge best practices
Leveraging Compass to enhance Agentic agent configuration
Connecting business systems to enable agent actions
Analytics, reporting, and conversation history
Duration
60 minutes
Location
Online
Speakers
Sales Engineering
Nick Fox
Talk, message, meet, and support customers in one beautiful workspace.
