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Discover how ICP in sales targets customers' needs, tailoring efforts to focus on potential buyers. Our step-by-step guide reveals how to craft the perfect ICP.

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What is an ICP for sales? A deep dive into all you need to know to build the perfect ICP

Looking for OpenPhone alternatives? Check out our comprehensive guide to ten OpenPhone competitors, which might make better choices for your business.

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Top OpenPhone alternatives for your business communications

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Senior Content Marketing Manager

Discover the best AI customer service software of 2024 in our essential guide, and harness the benefits of AI to improve your customer support operations. 

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The essential guide to the 10 best AI customer service software you just can’t ignore in 2024

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Customer Support Manager - Tier 1

B2B customer service is about delivering experiences to foster and maintain long-term relationships. Check out these 7 best practices for great B2B support.

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B2B customer service: Delivering exceptional experiences when your customers are businesses

Call automation is the process of automating otherwise time-consuming tasks in your call center. Learn how and where it can benefit your business.

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Call automation: Where and how your contact center can benefit

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Director of Sales Development at Dialpad

Sales performance metrics are quantifiable measures of how your sales team is doing. Check out the 9 sales performance metrics you should be tracking.

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9 Key sales performance metrics to track to keep your team as productive as possible

Principal Account Executive, Enterprise at Dialpad

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How AI cold calling increases your pipeline: The guide to benefits, tools, and best practices

Business phone costs vary based on a range of factors. Learn how users, business locations, desired features, and more determine what you might spend.

How much does a business phone cost in 2024?

AI is transforming HR from recruiting to training. Experts discuss streamlining workflows, enhancing D&I, driving efficiencies, and tackling ethical AI deployment challenges.

The AI Revolution: How Artificial Intelligence is Reshaping HR

Learn how call center scripting software can help agents deliver better customer support, close more deals, maintain compliance, and more.

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Understanding call scripting software and how it can help your sales and support teams

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Dialpad is a VoIP business phone platform built for modern workplaces of all sizes, offering cloud-based voice, messaging, video, and conference calling functionality for day-to-day business communications, support teams, and sales professionals. 

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Trained on over 6 billion minutes of real business conversations, DialpadGPT, powers helpful Ai features like Ai Recaps and live coaching—right out of the box.

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Because DialpadGPT is trained on real business conversations, it can accurately extract insights, such as action items, call outcomes, and customer satisfaction scores—all in real time.

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