Global voice network

Connect all your global teams on one reliable
business communications platform.

Global voice network hero

Carrier grade quality
meets cloud scalability

Two Person Meeting Full Screen

1. The call begins

When a call is placed, our dual-cloud architecture determines exactly how and where that call gets routed to.

2. The voice network

Next, our voice network connects the call via the highest quality path. We keep the audio portion isolated and in-region for HD quality.

3. A smarter call

Once audio is flowing, Dialpad Ai, our native artificial intelligence, provides real time natural language processing. It can instantly transcribe live calls, and track action items for you.

Why all this matters

HD call quality

HD call quality
and encryption

Rather than tying you to the same data centre, Dialpad intelligently routes every call so it has the shortest path to travel. And with a voice network that’s connected globally via MPLS (and available for customers to connect to), you’re getting end-to-end quality control no matter where work happens.

Real time synchronization

Real time synchronization

With Dialpad, all your conversations stay in sync so you’re never caught off guard. Whether it’s a new voicemail, an incoming call, or a messaging thread, everything you need to get work done is right where you want it.

Unlimited scalablility

Unlimited scalablility

When you build in the cloud, you’re designed for global scale. From spinning up international offices to providing localized service in 50+ countries, Dialpad offers a modern and flexible platform that keeps up with your business.

The world’s most innovative brands use Dialpad

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