As customer expectations continue to rise, the contact centre has become a strategic growth engine—powered by AI.
Join an exclusive executive luncheon in Melbourne as we explore how leading organisations are leveraging AI-driven contact centre solutions to transform customer experience, improve efficiency, and empower frontline teams.
Hear how sectors like healthcare, retail, and technology are using real-time insights, sentiment analysis, and intelligent automation to streamline operations and deliver more meaningful customer interactions.
Date & Time
Thursday, July 03, 2025 @ 12:30pm AEST
Agenda
Why Attend?
Explore how top-performing organisations are leveraging AI to enhance customer
experience (CX) and operational efficiency.
Learn about the power of real-time insights, including sentiment analysis and CSAT
scoring.
Know what to keep in mind when choosing an AI-powered CCaaS provider for your
business.
Location
Eureka 89
Eureka Tower, Level 89/7 Riverside Quay, Southbank VIC 3006
Talk, message, meet, and support customers in one beautiful workspace.
