SPARK Matrix named Dialpad CCaaS Leader

The 2021 SPARK Matrix is out, and Dialpad is named as a technology leader for Contact Center as a Service! Quadrant Knowledge Solutions look at customer impact and technology excellence, and Dialpad earned high points for each one, earning a place squarely in the Technology Leaders quadrant thanks to:

• Technological innovations like Dialpad AI that provides agents with real-time assistance

• Robust contact center functionality

• Fast setup and hassle-free deployment

Learn why Quadrant chose Dialpad as a technology leader in their report: