The 12 best communication tools for businesses (by category)

Having worked in companies ranging from a few employees to a few thousand employees, the biggest business communications stack I’ve ever seen probably had about five or six different internal collaboration tools. We knew it wasn’t ideal from an employee communication perspective, but it was essential for cross-team collaboration because the marketing team prefers certain tools, the sales team prefers certain tools… you know how it goes. Streamlining the number of communication tools I use has done wonders for my sanity.

Thinking about making the switch from your old phone provider? Porting numbers is easy with Dialpad—just submit a port request from your online admin portal, and Dialpad’s team will take it from there.

Video meetings are great until the image starts lagging and the audio starts cutting in and out. Having a good Internet connection is key if you plan to have lots of video conferences (it’s just a little more resource-intensive than regular ol’ phone calls), and if you’re looking to upgrade, Dialpad actually has a great partnership with T-Mobile for work-from-anywhere folks—check it out.

Grab the CIO Buyer's Guide, (written by our own CIO, who's done a lot of phone system shopping in her time!), which will walk you through what features to look for, nuances to pay attention to when comparing providers, and more!