Applied Scientist, AI Engineering
Get a behind-the-scenes look at how Dialpad's AI team gathered and analyzed call data to build the Call Purpose feature.
Applied Scientist, AI Engineering
Learn about Dialpad's Call Purpose feature, which tells contact center supervisors and managers why customers are calling your business.
Applied Scientist, AI Engineering
NLP can be used in customer communications to reveal customer sentiment, make real-time assists, capture key highlights, and more insights.
Applied Scientist, AI Engineering
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