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October 14–15, 2026

Resolve Virtual Summit

Join Dialpad leaders and industry experts for a multi-track summit on how AI can connect conversations, people, and workflows.

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Resolve Virtual Summit - Poster graphic

Oct 14th | 12:30 PM EST / 9:30 AM PST

The next chapter of customer experience starts here.

Kick off the Resolve Virtual Summit with Dialpad leaders and industry experts exploring the shift from technology that simply supports the work to systems that help it move forward, without losing the judgment, accountability, or human connection customers expect.

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Additional Sessions | October 14th & 15th

Build your Resolve Virtual Summit experience

Every additional session is another opportunity to dive deeper into the future of customer experience. Choose the conversations most relevant to you, whether that means joining one track or exploring them all.

Resolve Virtual Summit - AI 101 grid icon

Oct 14 · 2:30 PM ET (11:30 AM PT)

AI 101

Build a practical foundation in agentic AI and identify your team’s best first step for smarter customer workflows.
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Resolve Virtual Summit - Custom agents grid icon

Oct 14 · 4:00 PM ET (1:00 PM PT)

Custom agents

Deploy custom agents trained on your business to resolve complex customer issues.
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Resolve Virtual Summit - Every customer moment counts grid icon

Oct 15 · 12:00 PM EST (9:00 AM PST)

Every customer moment counts

Learn how AI captures, routes, and resolves customer interactions while knowing exactly when to involve a human.
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Resolve Virtual Summit - Customer moments built on trust grid icon

Oct 15 · 3:00 PM EST (12:00 PM PST)

Customer moments, built on trust

Deliver better service in regulated industries with privacy-first AI with human oversight.
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FAQ

Your Resolve Virtual Summit questions, answered.

If you shape customer experience, operations, support, IT, or revenue, there’s something here for you. Customers, prospects, and partners are welcome.