a guide
Virtual waiting rooms
Learn how to use virtual waiting rooms to provide a better patient experience and support remote patients. If you need a virtual meeting solution, book a product tour of Dialpad's AI-powered collaboration platform to see how it can work for your healthcare organization.
🩺 Is your clinic or practice in need of a communications checkup?
If you're curious about how and why other healthcare organizations are switching to cloud-based communications, this guide can be a blueprint for your own digital transformation. Download it for free here!
👉 Did you know?
A survey conducted by YouGov on behalf of LifeLink Systems, which polled more than 2,400 U.S. adults, found that 76% rated the traditional waiting room experience as fair or poor, making it a detriment to patient satisfaction. The survey also revealed that 81% of respondents agreed that virtual solutions implemented due to the COVID-19 pandemic should be permanent, and 80% said they’d rather complete paperwork on their mobile device before arriving at the doctor’s office.
👉 Dialpad tip:
See how Fenway Health moved their contact center and operations to a remote and hybrid environment while providing an excellent patient experience.
Looking for a virtual waiting room solution?
Book a product tour of Dialpad's AI-powered customer engagement platform to see how it can work for your healthcare practice!