an in-depth guide
Outbound call center
Running an outbound call center? Looking for an intuitive contact center platform that’s easy to set up? Book a product tour of Dialpad's AI-powered sales engagement platform to see how it can help your outbound team close more deals and book more meetings!
✒️ Vetting different contact center solutions?
This RFP checklist covers the essentials to be aware of and why they may be important for your hosted contact center.
🔎 A deeper dive:
See how LeadSigma, a sales software company, used outbound contact center software to significantly increase their leads in a short time and handle high call volumes. According to Scott, their Founder and CEO, they "effectively doubled the demos-to-calls ratio"(!) Incredible.
Dialpad is so easy to use and easily integrates with our tools and remote work setup. It gives our team all the tools they need to be successful in their outbound sales activities.
Brian Fitzpatrick
CEO and Co-founder, evident
The heat maps allow us to look at when calls are being made and received, which allows us to make sure that we have the right people in the call center. We can also slice and dice, and make sure individual reps are making their outbound calls and taking inbound calls efficiently from the queue.
Nat Norrie
VP of Marketing and IT, Central Restaurant Products
📚 Further reading:
See how LemonBrew's sales team does hyper-efficient outreach and makes 57% more calls than they used to with Dialpad.
Smash those lead generation and sales targets
Dialpad's AI-powered sales engagement platform is designed to help high-volume outbound teams do outreach more efficiently and effectively. Book a demo, or take a self-guided interactive tour of the app on your own!