Join us for a behind-the-scenes look at how Dialpad empowers contact center supervisors with real-time coaching, streamlined workflows, and the tools to drive better agent performance—faster.
Join Dialpad for a real-world walkthrough of a supervisor’s day—featuring live agent monitoring, AI-powered coaching, and built-in QA tools that drive agent performance and elevate the customer experience.
In this session, you’ll learn how to:
Monitor agent performance in real time—without chasing dashboards
Deliver AI-powered coaching that drives consistent results
Use integrated QA tools to streamline evaluations and feedback
Make smarter, faster decisions with actionable analytics
Empower your supervisors to become true performance leaders
Plus: Live Q&A with a Dialpad product expert
Talk, message, meet, and support customers in one beautiful workspace.
