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Dialpad Ai Customer Enablement Session Part 4: Ai Scorecards

Learn all about Ai Scorecards, powering you with out-of-the-box templates so you can get started right away evaluating customer conversations.

Webinar highlights

  • Gain insights into QA's significance for call quality and how Ai Scorecards enhance QA workflows

  • Identify quality trends to track staff performance, direct coaching, and recognize top performers objectively

  • Understand how AI boosts efficiency, enabling QA staff to accomplish more with fewer resources

私たちのスピーカー

Manager, Solutions Consultant, APAC

Jayden Zullo

Dialpad

Customer Success Manager, ANZ

Saif Khan

Dialpad

Senior Customer Success Manager, ANZ

Minh Do

Dialpad
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