Dialpad vs Google Voice
To make things simple, we've created a quick guide to help you compare different business communication platforms. Here's an overview of how Dialpad compares to Google Voice.
Integrations
Yes including G Suite, O365, Salesforce and more
Integrates with fewer productivity apps
CRM Integrations
Yes, including call note logging, click to call, and more
Limited CRM integrations
International
Supports multiple international countries
Supports select international countries
Call Routing
Multiple customizable routing options
Limited routing options
Call Center Functionality
Yes, includes Call Center specific functionality along with business phone system
Does not offer integrated contact center and business phone functionality
Analytics
Advanced reporting and analytics
Basic analytics
Mobile Apps
Robust, intuitive mobile apps
Limited mobile app functionality
Voice Intelligence
Live transcript and real-time coaching
Less robust voice intelligence features
Single Sign-On
Yes, including Okta, OneLogin and G Suite
Limited single sign on partners
User Provisioning
Extensive user provisioning partners
Fewer user provisioning partners
Integrations
Yes including G Suite, O365, Salesforce and more
Google Voice Logo
Integrates with fewer productivity apps
CRM Integrations
Yes, including call note logging, click to call, and more
Google Voice Logo
Limited CRM integrations
International
Supports multiple international countries
Google Voice Logo
Supports select international countries
Call Routing
Multiple customizable routing options
Google Voice Logo
Limited routing options
Call Center Functionality
Yes, includes Call Center specific functionality along with business phone system
Google Voice Logo
Does not offer integrated contact center and business phone functionality
Analytics
Advanced reporting and analytics
Google Voice Logo
Basic analytics
Mobile Apps
Robust, intuitive mobile apps
Google Voice Logo
Limited mobile app functionality
Voice Intelligence
Live transcript and real-time coaching
Google Voice Logo
Less robust voice intelligence features
Single Sign-On
Yes, including Okta, OneLogin and G Suite
Google Voice Logo
Limited single sign on partners
User Provisioning
Extensive user provisioning partners
Google Voice Logo
Fewer user provisioning partners
Loved by the world’s most innovative brands
No PINs, no downloads
Chat, share, and get it done
Keep ideas flowing during meetings
Enterprise
Contact us for pricing
Enterprise-grade reliability with 99.9% uptime and unlimited scalability—built for organizations that need the best.
Everything in Pro, plus:
Provide secure access with SSO
Easily manage user access controls
Expand with unlimited office locations
Work beautifully
Dialpad AI transcribes calls, analyzes sentiment, and even coaches agents in real-time.