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Dialpad vs Talkdesk

Connect your team with an Ai-powered platform that powers voice, video, messages, and meetings across your existing devices.

  • Dialpad Ai Contact Center vs. Talkdesk CX Cloud at a glance
  • Dialpad Logo
  • Talkdesk Logo

  • Free trial

  • API

  • Interface

  • Single source of truth for all your conversations across both CCaaS and UCaaS channels
  • Multiple areas conversations can be stored

  • Artificial intelligence

  • Scalability

  • Easy to scale up or down, even without IT support
  • Usually requires IT support to scale up or down and may involve charges or fees

Loved by the world’s most innovative brands

Easy setup

Deploy new contact centers around the world in minutes and manage all your agents in one place.

Ai at every step

Dialpad Ai helps you provide the best support across every channel with live coaching, sentiment analysis, and more.

One unified app

A single workspace for teams to talk, message, meet, and support customers.

Essentials

$80

utilisateur/mois

Essai gratuit Acheter

  • Appels entrants

  • Serveur Vocal Interactif (SVI/IVR)

  • Distribution Automatique des Appels (DAA/ACD)

  • Enregistrement

  • Écoute, chuchotement, intervention

  • Fonctionnalités d’IA de base

Advanced

$115

utilisateur/mois

Contacter le service commercial

Comprend tous les avantages du forfait Essentials plus:

  • Assistance virtuelle

  • Assistance en direct

  • Assistance virtuelle numérique

Premium

$150

utilisateur/mois

Contacter le service commercial

Comprend tous les avantages du forfait Advanced plus:

  • Assistance omni-canale

  • Ai Scorecards

  • Ai CSAT

Work beautifully

Dialpad Ai transcribes calls, analyzes sentiment, and even coaches agents in real-time.