Désolé, cette page n'existe qu'en anglais. Sa traduction est en cours. En attendant, veuillez retourner à la page d'accueil de Dialpad en cliquant ici.

Retourner à l'accueil
Dialpad Logo

Dialpad vs Five9

Connect your team with an Ai-powered platform that powers voice, video, messages, and meetings across your existing devices.

  • Dialpad Ai Contact Center vs. Five9
  • Dialpad Logo
  • Five9 logo

  • Pricing

  • Available upon request
  • Starts from USD $149/user/month*

  • Voice calling

  • Video calling

  • Live Chat

  • Built-in AI for conversational intelligence

  • Provides live transcription, predictive Ai CSAT, agent assist, sentiment analysis, and digital self-service
  • Used primarily for digital self-service and agent assist**

  • Cloud-native architecture

  • Contact center capabilities (IVR, routing, outbound dialer, etc)

  • Unified communications

  • Telephony, video meetings, SMS/MMS messaging, instant messaging fully integrated
  • UCaaS capabilities through partnerships with third-party providers

  • Integrations

  • Offers out-of-the-box integrations with 40+ popular CRM and service platforms plus open API
  • Primarily focused on CRM and UCaaS integrations***

  • Reliability

  • 100% uptime for Enterprise customers
  • 99.999% uptime for highest tier^

Loved by the world’s most innovative brands

Easy setup

Deploy new contact centers around the world in minutes and manage all your agents in one place.

Ai at every step

Dialpad Ai helps you provide the best support across every channel with live coaching, sentiment analysis, and more.

One unified app

A single workspace for teams to talk, message, meet, and support customers.

Essentials

$80

utilisateur/mois

Essai gratuit Acheter

  • Appels entrants

  • Serveur Vocal Interactif (SVI/IVR)

  • Distribution Automatique des Appels (DAA/ACD)

  • Enregistrement

  • Écoute, chuchotement, intervention

  • Fonctionnalités d’IA de base

Advanced

$115

utilisateur/mois

Contacter le service commercial

Comprend tous les avantages du forfait Essentials plus:

  • Assistance virtuelle

  • Assistance en direct

  • Assistance virtuelle numérique

Premium

$150

utilisateur/mois

Contacter le service commercial

Comprend tous les avantages du forfait Advanced plus:

  • Assistance omni-canale

  • Ai Scorecards

  • Ai CSAT

Work beautifully

Dialpad Ai transcribes calls, analyzes sentiment, and even coaches agents in real-time.