“Dialpad helps us connect over 700 buildings and 16,000 conference rooms worldwide.”
CHAD PIERCEHEAD OF BUILDING TECHNOLOGYCLOUD CONTACT CENTER
Customer engagement, with built-in Ai
Loved by global brands big and small
Free your agents to work from anywhere
Even faster setup
Deploy new contact centers and agents around the world in minutes.
Any device, anywhere
Stay plugged into your contact center wherever you are and on whatever device.
Always secure
Enterprise-grade security protects every conversation and at every level.
One beautiful agent workspace
Support every customer
Connect customers to the right agent every time and track it all with built-in analytics.
Expand your sales reach
Close deals faster with the only outbound dialer powered by AI.
AI at every step
Turn conversations into conversions with AI-supported assist cards, transcriptions, and more.
Essentials
$80
utilisateur/mois
Appels entrants
Serveur Vocal Interactif (SVI/IVR)
Distribution Automatique des Appels (DAA/ACD)
Enregistrement
Écoute, chuchotement, intervention
Fonctionnalités d’IA de base
Advanced
$115
utilisateur/mois
Comprend tous les avantages du forfait Essentials plus:
Assistance virtuelle
Assistance en direct
Assistance virtuelle numérique
Premium
$150
utilisateur/mois
Comprend tous les avantages du forfait Advanced plus:
Assistance omni-canale
Ai Scorecards
Ai CSAT
Loved by brands everywhere
Better customer experiences start here
Support customers and agents in one beautiful workspace.