Why Choose Dialpad over RingCentral?
Connect your team with a platform that powers voice, video, messages, and meetings across your existing devices.
1. Innovative. We offer a beautifully designed, fully integrated solution that scales effortlessly. Hundreds of integrations, one platform, and steady new feature releases. Proprietary AI powered contact center, sales, and team communications (phone/video).
2. User Recommended. Users are more willing to recommend Dialpad than RingCentral according to Gartner and Capterra, with a twice as high user popularity score on Capterra.
3. Ease of use and reliability. Outside of our stunning UI, we are easy to deploy, and offer cross department benefits, all in one affordable package. 99.99% SLA, 24/7 Omni-Channel Customer Support.
Loved by the world’s most innovative brands
No PINs, no downloads
Chat, share, and get it done
Keep ideas flowing during meetings
Standard
You could save 44% with annual billingUnlimited calling
Unlimited Ai Meetings for up to 10 participants
SMS, MMS & team messaging
Ai-powered call & voicemail transcriptions
Google Workspace & Microsoft 365 integrations
Real-time analytics & reporting
Web & chat support
Pro
You could save 28% with annual billingAll the value of the Standard plan, plus:
24/7 live agent support
CRM integrations (Salesforce, Zendesk, HubSpot, Zoho & more)
Microsoft Teams integration
10 office locations
Multiple phone numbers per account
Open APIs & Webhooks
Global SMS capabilities
Local number support in 70+ countries
25 ring groups (departments)
Enterprise
Contact us
All the value of the Pro plan, plus:
99.9% uptime
Unlimited office locations
Unlimited ring groups (departments)
Dial-by-extension
Integrations with leading SSO providers (Okta, OneLogin)
Azure AD SSO integration
Data retention policies
Priority live agent support
Work beautifully
Voice intelligence transcribes calls, analyzes sentiment, and even coaches agents in real-time.