| FEATURES |
|
|
|---|---|---|
|
Free trial
|
|
|
|
API
|
|
|
|
Interface
|
Single source of truth for all your conversations across both CCaaS and UCaaS channels
|
Multiple areas conversations can be stored
|
|
Artificial intelligence
|
|
|
|
Scalability
|
Easy to scale up or down, even without IT support
|
Usually requires IT support to scale up or down and may involve charges or fees
|
Loved by the world’s most innovative brands
Deploy new contact centers around the world in minutes and manage all your agents in one place.
Dialpad Ai helps you provide the best support across every channel with live coaching, sentiment analysis, and more.
A single workspace for teams to talk, message, meet, and support customers.
Contact center software with live Ai coaching, real-time sentiment tracking, and included integrations to your CRM
3 license minimum
Drive higher CSAT scores with a 100% uptime SLA, unlimited call queues, and advanced reporting
50 license minimum
All the value of the Pro plan, plus: