Dialpad vs Nextiva

Connect your team with a platform that powers voice, video, messages, and meetings across your existing devices.

FEATURES
Price
Starts at $15/user/month
Starts at $18.95/user/month
Platform Focus
Dedicated focus on business communications
Spread thin across communications, CRM, and other business apps
Transcriptions
Highly accurate call, meeting, and voicemail transcription
Only voicemail transcription
User Experience
A single, unified platform for inbound and outbound calling, video conferencing, and team chat
Separate apps for business communications and collaboration
Integrations
Integrates with popular tools like Google Workspace, Salesforce, HubSpot, Microsoft 365, and Zendesk
Very limited integrations; integrates with Zendesk
Artificial Intelligence
Real-time transcriptions, sentiment analysis, speech coaching, and instant post-call summaries powered by Voice Intelligence (Vi)
Only real-time suggestions and conversation analysis
Price
Starts at $15/user/month
Starts at $18.95/user/month
Platform Focus
Dedicated focus on business communications
Spread thin across communications, CRM, and other business apps
Transcriptions
Highly accurate call, meeting, and voicemail transcription
Only voicemail transcription
User Experience
A single, unified platform for inbound and outbound calling, video conferencing, and team chat
Separate apps for business communications and collaboration
Integrations
Integrates with popular tools like Google Workspace, Salesforce, HubSpot, Microsoft 365, and Zendesk
Very limited integrations; integrates with Zendesk
Artificial Intelligence
Real-time transcriptions, sentiment analysis, speech coaching, and instant post-call summaries powered by Voice Intelligence (Vi)
Only real-time suggestions and conversation analysis

Loved by 7,000 teams big and small

No PINs, no downloads

Teamwork shouldn’t be hard. Meet with a click straight from your browser or the app.

Chat, share, and get it done

Upgrade to our all-in-one app and instantly go from message thread to meeting.

Keep ideas flowing during meetings

Share your screen, whiteboard ideas, and collaborate on files.

Pick the perfect plan

USD $
  • USD $
  • CAD $
  • EUR €
  • GBP £
  • NZD $
  • AUD $

Standard

$15

user/mo

$23 USD if billed monthly

  • Unlimited calling, SMS, & MMS
  • Ai-powered call and voicemail transcriptions
  • Google Workspace & Microsoft 365 integrations
  • Unlimited video meetings
  • Web and chat support
  • Pro

    $25

    user/mo

    $35 USD if billed monthly

    All the value of the Standard plan, plus:

  • Local number support in 70+ countries
  • Multiple phone numbers per account
  • 25 ring groups (departments)
  • 10 office locations
  • Global SMS capabilities
  • CRM integrations (Salesforce, Zendesk, HubSpot, Zoho & more)
  • Open APIs & Webhooks
  • 24/7 live agent support
  • Enterprise

    Contact us

    All the value of the Pro plan, plus:

  • 100% uptime
  • Unlimited office locations
  • Unlimited ring groups (departments)
  • Dial-by-extension
  • Integrations with leading SSO providers (Okta, OneLogin)
  • Azure AD SSO integration
  • Data retention policies
  • Priority live agent support
  • Work beautifully

    Voice intelligence transcribes calls, analyzes sentiment, and even coaches agents in real-time.