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Dialpad vs Nextiva

Connect your team with a platform that powers voice, video, messages, and meetings across your existing devices.

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  • Dialpad Logo
  • Nextiva

  • Price

  • Starts at $15/user/month
  • Starts at $18.95/user/month

  • Platform Focus

  • Dedicated focus on business communications
  • Spread thin across communications, CRM, and other business apps

  • Transcriptions

  • Highly accurate call, meeting, and voicemail transcription
  • Only voicemail transcription

  • User Experience

  • A single, unified platform for inbound and outbound calling, video conferencing, and team chat
  • Separate apps for business communications and collaboration

  • Integrations

  • Integrates with popular tools like Google Workspace, Salesforce, HubSpot, Microsoft 365, and Zendesk
  • Very limited integrations; integrates with Zendesk

  • Artificial Intelligence

  • Real-time transcriptions, sentiment analysis, speech coaching, and instant post-call summaries powered by Voice Intelligence (Vi)
  • Only real-time suggestions and conversation analysis

Loved by global brands big and small

No PINs, no downloads

Teamwork shouldn’t be hard. Meet with a click straight from your browser or the app.

Chat, share, and get it done

Upgrade to our all-in-one app and instantly go from message thread to meeting.

Keep ideas flowing during meetings

Share your screen, whiteboard ideas, and collaborate on files.

Standard

$15

user/month

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Seamless customer and team communication with unlimited calls, Ai-powered meetings, and built-in messaging—perfect for small teams ready to scale.

  • Connect with HD calls and meetings

  • Stay focused with real-time transcripts and instant call summaries

Pro

$25

user/month

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Boost productivity with advanced integrations, 24/7 support, and multi-office management—ideal for growing businesses needing more flexibility.

Everything in Standard, plus:

  • Stay in flow with key CRM integrations

  • Get help with 24/7 customer support

Enterprise

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Enterprise-grade reliability with 99.9% uptime and unlimited scalability—built for organizations that need the best.

Everything in Pro, plus:

  • Provide secure access with SSO

  • Easily manage user access controls

  • Expand with unlimited office locations

Work beautifully

Voice intelligence transcribes calls, analyzes sentiment, and even coaches agents in real-time.

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