Dialpad vs Google Voice

To make things simple, we've created a quick guide to help you compare different business communication platforms. Here's an overview of how Dialpad compares to Google Voice.

FEATURES
Integrations
Yes including G Suite, O365, Salesforce and more
Integrates with fewer productivity apps
CRM Integrations
Yes, including call note logging, click to call, and more
Limited CRM integrations
International
Supports multiple international countries
Supports select international countries
Call Routing
Multiple customizable routing options
Limited routing options
Call Center Functionality
Yes, includes Call Center specific functionality along with business phone system
Does not offer integrated contact center and business phone functionality
Analytics
Advanced reporting and analytics
Basic analytics
Mobile Apps
Robust, intuitive mobile apps
Limited mobile app functionality
Voice Intelligence
Live transcript and real-time coaching
Less robust voice intelligence features
Single Sign-On
Yes, including Okta, OneLogin and G Suite
Limited single sign on partners
User Provisioning
Extensive user provisioning partners
Fewer user provisioning partners
Integrations
Yes including G Suite, O365, Salesforce and more
Integrates with fewer productivity apps
CRM Integrations
Yes, including call note logging, click to call, and more
Limited CRM integrations
International
Supports multiple international countries
Supports select international countries
Call Routing
Multiple customizable routing options
Limited routing options
Call Center Functionality
Yes, includes Call Center specific functionality along with business phone system
Does not offer integrated contact center and business phone functionality
Analytics
Advanced reporting and analytics
Basic analytics
Mobile Apps
Robust, intuitive mobile apps
Limited mobile app functionality
Voice Intelligence
Live transcript and real-time coaching
Less robust voice intelligence features
Single Sign-On
Yes, including Okta, OneLogin and G Suite
Limited single sign on partners
User Provisioning
Extensive user provisioning partners
Fewer user provisioning partners

Loved by 7,000 teams big and small

No PINs, no downloads

Teamwork shouldn’t be hard. Meet with a click straight from your browser or the app.

Chat, share, and get it done

Upgrade to our all-in-one app and instantly go from message thread to meeting.

Keep ideas flowing during meetings

Share your screen, whiteboard ideas, and collaborate on files.

Pick the perfect plan

USD $
  • USD $
  • CAD $
  • EUR €
  • GBP £
  • NZD $
  • AUD $

Standard

$15

user/mo

$23 USD if billed monthly

  • Unlimited calling, SMS, & MMS
  • Ai-powered call and voicemail transcriptions
  • Google Workspace & Microsoft 365 integrations
  • Unlimited video meetings
  • Web and chat support
  • Pro

    $25

    user/mo

    $35 USD if billed monthly

    All the value of the Standard plan, plus:

  • Local number support in 70+ countries
  • Multiple phone numbers per account
  • 25 ring groups (departments)
  • 10 office locations
  • Global SMS capabilities
  • CRM integrations (Salesforce, Zendesk, HubSpot, Zoho & more)
  • Open APIs & Webhooks
  • 24/7 live agent support
  • Enterprise

    Contact us

    All the value of the Pro plan, plus:

  • 100% uptime
  • Unlimited office locations
  • Unlimited ring groups (departments)
  • Dial-by-extension
  • Integrations with leading SSO providers (Okta, OneLogin)
  • Azure AD SSO integration
  • Data retention policies
  • Priority live agent support
  • Work beautifully

    Voice intelligence transcribes calls, analyzes sentiment, and even coaches agents in real-time.