Dialpad vs Google Voice
To make things simple, we've created a quick guide to help you compare different business communication platforms. Here's an overview of how Dialpad compares to Google Voice.
| FEATURES | ||
|---|---|---|
|
Integrations
|
Yes including G Suite, O365, Salesforce and more
|
Integrates with fewer productivity apps
|
|
CRM Integrations
|
Yes, including call note logging, click to call, and more
|
Limited CRM integrations
|
|
International
|
Supports multiple international countries
|
Supports select international countries
|
|
Call Routing
|
Multiple customizable routing options
|
Limited routing options
|
|
Call Center Functionality
|
Yes, includes Call Center specific functionality along with business phone system
|
Does not offer integrated contact center and business phone functionality
|
|
Analytics
|
Advanced reporting and analytics
|
Basic analytics
|
|
Mobile Apps
|
Robust, intuitive mobile apps
|
Limited mobile app functionality
|
|
Voice Intelligence
|
Live transcript and real-time coaching
|
Less robust voice intelligence features
|
|
Single Sign-On
|
Yes, including Okta, OneLogin and G Suite
|
Limited single sign on partners
|
|
User Provisioning
|
Extensive user provisioning partners
|
Fewer user provisioning partners
|
Integrations
Yes including G Suite, O365, Salesforce and more
Integrates with fewer productivity apps
CRM Integrations
Yes, including call note logging, click to call, and more
Limited CRM integrations
International
Supports multiple international countries
Supports select international countries
Call Routing
Multiple customizable routing options
Limited routing options
Call Center Functionality
Yes, includes Call Center specific functionality along with business phone system
Does not offer integrated contact center and business phone functionality
Analytics
Advanced reporting and analytics
Basic analytics
Mobile Apps
Robust, intuitive mobile apps
Limited mobile app functionality
Voice Intelligence
Live transcript and real-time coaching
Less robust voice intelligence features
Single Sign-On
Yes, including Okta, OneLogin and G Suite
Limited single sign on partners
User Provisioning
Extensive user provisioning partners
Fewer user provisioning partners
Loved by the world’s most innovative brands
No PINs, no downloads
Teamwork shouldn’t be hard. Meet with a click straight from your browser or the app.
Chat, share, and get it done
Upgrade to our all-in-one app and instantly go from message thread to meeting.
Keep ideas flowing during meetings
Share your screen, whiteboard ideas, and collaborate on files.
Pick the perfect plan
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Find the right plan for you
All the value of the Standard plan, plus:
All the value of the Pro plan, plus:
Work beautifully
Dialpad Ai transcribes calls, analyzes sentiment, and even coaches agents in real-time.