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Dialpad vs Google Voice

To make things simple, we've created a quick guide to help you compare different business communication platforms. Here's an overview of how Dialpad compares to Google Voice.

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  • Dialpad Logo
  • Google Voice Logo

  • Integrations

  • Yes including G Suite, O365, Salesforce and more
  • Integrates with fewer productivity apps

  • CRM Integrations

  • Yes, including call note logging, click to call, and more
  • Limited CRM integrations

  • International

  • Supports multiple international countries
  • Supports select international countries

  • Call Routing

  • Multiple customizable routing options
  • Limited routing options

  • Call Center Functionality

  • Yes, includes Call Center specific functionality along with business phone system
  • Does not offer integrated contact center and business phone functionality

  • Analytics

  • Advanced reporting and analytics
  • Basic analytics

  • Mobile Apps

  • Robust, intuitive mobile apps
  • Limited mobile app functionality

  • Voice Intelligence

  • Live transcript and real-time coaching
  • Less robust voice intelligence features

  • Single Sign-On

  • Yes, including Okta, OneLogin and G Suite
  • Limited single sign on partners

  • User Provisioning

  • Extensive user provisioning partners
  • Fewer user provisioning partners

Loved by the world’s most innovative brands

No PINs, no downloads

Teamwork shouldn’t be hard. Meet with a click straight from your browser or the app.

Chat, share, and get it done

Upgrade to our all-in-one app and instantly go from message thread to meeting.

Keep ideas flowing during meetings

Share your screen, whiteboard ideas, and collaborate on files.

Standard

$27

user/month

$15 USD if billed annually

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You could save 44% with annual billing

  • Unlimited calling

  • Unlimited Ai Meetings for up to 10 participants

  • SMS, MMS & team messaging

  • Ai-powered call & voicemail transcriptions

  • Google Workspace & Microsoft 365 integrations

  • Real-time analytics & reporting

  • Web & chat support

Pro

$35

user/month

$25 USD if billed annually

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You could save 28% with annual billing

All the value of the Standard plan, plus:

  • 24/7 live agent support

  • CRM integrations (Salesforce, Zendesk, HubSpot, Zoho & more)

  • Microsoft Teams integration

  • 10 office locations

  • Multiple phone numbers per account

  • Open APIs & Webhooks

  • Global SMS capabilities

  • Local number support in 70+ countries

  • 25 ring groups (departments)

Enterprise

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You could save 0% with annual billing

All the value of the Pro plan, plus:

  • 99.9% uptime

  • Unlimited office locations

  • Unlimited ring groups (departments)

  • Dial-by-extension

  • Integrations with leading SSO providers (Okta, OneLogin)

  • Azure AD SSO integration

  • Data retention policies

  • Priority live agent support

Work beautifully

Dialpad Ai transcribes calls, analyzes sentiment, and even coaches agents in real-time.

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