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Dialpad vs Google Voice

To make things simple, we've created a quick guide to help you compare different business communication platforms. Here's an overview of how Dialpad compares to Google Voice.

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  • Dialpad Logo
  • Google Voice Logo

  • Integrations

  • Yes including G Suite, O365, Salesforce and more
  • Integrates with fewer productivity apps

  • CRM Integrations

  • Yes, including call note logging, click to call, and more
  • Limited CRM integrations

  • International

  • Supports multiple international countries
  • Supports select international countries

  • Call Routing

  • Multiple customizable routing options
  • Limited routing options

  • Call Center Functionality

  • Yes, includes Call Center specific functionality along with business phone system
  • Does not offer integrated contact center and business phone functionality

  • Analytics

  • Advanced reporting and analytics
  • Basic analytics

  • Mobile Apps

  • Robust, intuitive mobile apps
  • Limited mobile app functionality

  • Voice Intelligence

  • Live transcript and real-time coaching
  • Less robust voice intelligence features

  • Single Sign-On

  • Yes, including Okta, OneLogin and G Suite
  • Limited single sign on partners

  • User Provisioning

  • Extensive user provisioning partners
  • Fewer user provisioning partners

Loved by the world’s most innovative brands

No PINs, no downloads

Teamwork shouldn’t be hard. Meet with a click straight from your browser or the app.

Chat, share, and get it done

Upgrade to our all-in-one app and instantly go from message thread to meeting.

Keep ideas flowing during meetings

Share your screen, whiteboard ideas, and collaborate on files.

Standard

$15

user/month

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Seamless customer and team communication with unlimited calls, Ai-powered meetings, and built-in messaging—perfect for small teams ready to scale.

  • Connect with HD calls and meetings

  • Stay focused with real-time transcripts and instant call summaries

Pro

$25

user/month

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Boost productivity with advanced integrations, 24/7 support, and multi-office management—ideal for growing businesses needing more flexibility.

Everything in Standard, plus:

  • Stay in flow with key CRM integrations

  • Get help with 24/7 customer support

Enterprise

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Enterprise-grade reliability with 99.9% uptime and unlimited scalability—built for organizations that need the best.

Everything in Pro, plus:

  • Provide secure access with SSO

  • Easily manage user access controls

  • Expand with unlimited office locations

Work beautifully

Dialpad Ai transcribes calls, analyzes sentiment, and even coaches agents in real-time.

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