A GUIDE BY MANAGERS, FOR MANAGERS

How to set up a
high-performing
contact center

Whether your team is putting together its first contact center or overhauling your existing one, this playbook breaks down everything you’ll need to know—tried and tested by five pros.

We’ll cover:

• A step-by-step guide to setting up a contact center
• Hiring, onboarding, and managing agents
• 4 essential tools every contact center needs
• Measuring quality and performance

Grab it below. 👇