Webinar

Build A Connected Retail Experience with Dialpad and SyneCxity

Date and Time

Coming Soon!


Create better retail experiences when you can talk, message, and meet with teams and customers in one beautiful workspace.

Join Dialpad & SyneCxity for a discussion on how we can curate end-to-end customer experiences and how Dialpad better leverages leading technology innovation for retail industries to be better connected from anywhere.

We’ll cover:

  • How to turbocharge your CX by simultaneously aligning and integrating people, culture, process, operational, and technology improvements
  • How to innovate consistent brand experiences for all customer interactions
  • How to create insights around new product introductions and Ai-influenced CSAT
  • How to empower employees to provide consistent and exceptionally branded experiences
  • How to accelerate your path to revenue generation – capitalize on emerging retail CX (Customer Experience) technology
  • A demo of Dialpad's Ai and real-time assist applications

Why SyneCxity:
SyneCxity designs and implements superior CX transformation journeys that embed superior CX technology in order to provide performance gains. Our unique and proven methods always incorporate improvements in CX leadership, CX-centric processes, and Operations, all enabled by good methods and great technology. This approach to CX transformation enables differentiated customer experiences, accelerated and continuous improvement in CX, service excellence, employee satisfaction, and employee engagement. We deliver very high value for our customers.

Why Dialpad:
Dialpad's CX focused approach leverages leading and emerging technologies, bringing retail communications into the digital age through analytics, voice intelligence (Ai) and cloud-based communication. Dialpad truly unifies the overall retail technology stack by seamlessly integrating digital strategy, CRM, omni channel, unified voice and contact center technologies, and enabling continuous improvement by generating actionable insights.

Dialpad's technology enables business transformations that deliver accelerated customer experience gains, better enablement for traditional agents and retail SMEs to interact meaningfully with the customer, and a stronger, more consistent brand experience driving bottom line gains.

Lauren

Lauren Stilz

Partner Account Manager

Dialpad

Mark

Mark Lefebvre

Pricipal Consultant

SyneCxity

Ernest a

Ernest Eisentraut

Principal Consultant

SyneCxity