Webinar

How to Set Up a Contact Center in Two Minutes

Date and Time

On-Demand Webinar

entercom


At Entercom.io & Dialpad, we believe a contact center solution should be user-friendly, easy to learn, and quick to scale, so you can focus on the important things, like your customers. Setting up a contact center with Dialpad takes less than two minutes and we’ve proven it during this on-demand webinar.


In the webinar, we showcase:

  • How users can easily set up and deploy a call center in minutes — thanks to a native cloud-based administration
  • A brief overview that compares the agent view vs. supervisor view of the contact center
  • A demonstration of how AI-powered Voice Intelligence (Vi) helps agents recommend solutions in real-time
  • How call center supervisors can monitor call sentiment and discover call trends
  • Live call center dashboards that showcase wait times, service levels, agent status, call routing, and more
Akshay

Akshay K. Vemuganti

Founder

Entercom.io

Ally Compeau

Ally Compeau

Manager, SMB Sales & Customer Success

Dialpad

Clayton

Clayton Stohler

Partner Account Manager

Dialpad

Geoff R Profile

Geoff Reimer

Director of Sales Engineering

Dialpad


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"The Hybrid Work Playbook"