How to Set Up a Contact Center in Two Minutes

At Entercom.io & Dialpad, we believe a contact center solution should be user-friendly, easy to learn, and quick to scale, so you can focus on the important things, like your customers. Setting up a contact center with Dialpad takes less than two minutes and we’ve proven it during this on-demand webinar.

In the webinar, we showcase:

• How users can easily set up and deploy a call center in minutes — thanks to a native cloud-based administration
• A brief overview that compares the agent view vs. supervisor view of the contact center
• A demonstration of how AI-powered Voice Intelligence (Vi) helps agents recommend solutions in real-time
• How call center supervisors can monitor call sentiment and discover call trends
• Live call center dashboards that showcase wait times, service levels, agent status, call routing, and more