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November 19-20, 2025

Call & Contact Centre Expo at ExCel, London

Lock in a demo now or visit Booth #CC-L10 at the Call & Contact Centre Expo in London. See how our new Agentic AI swiftly solves customer issues without human intervention. Also, come to our session on future-proofing your CX.

In Person

Future-Proof Your CX: The Practical Agentic AI Roadmap

CCW is the world’s largest customer contact event. We’ll be there demoing Dialpad Support for contact centres, hosting a session on AI and empathy, taking your questions, and sharing the latest trends and best practices for elevating customer satisfaction.

Date & Time

Wednesday, November 19, 2025 @ 2:10am GMT

Agenda

  • Learn how to adopt Agentic AI to resolve customer issues end-to-end.

  • Get the roadmap for launching autonomous resolution systems.

  • Convert your contact centre from a cost to a competitive asset.

Duration

30 minutes

Location

Connected Contact Centre Theatre ExCel, London

Our Speakers
Michele Sama

Director of Engineering

Michele Sama

Dialpad
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