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Dialpad vs Nextiva

Connect your team with a platform that powers voice, video, messages, and meetings across your existing devices.

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  • Price

    Dialpad Logo

    Starts at $15/user/month

    Nextiva

    Starts at $18.95/user/month

  • Platform Focus

    Dialpad Logo

    Dedicated focus on business communications

    Nextiva

    Spread thin across communications, CRM, and other business apps

  • Transcriptions

    Dialpad Logo

    Highly accurate call, meeting, and voicemail transcription

    Nextiva

    Only voicemail transcription

  • User Experience

    Dialpad Logo

    A single, unified platform for inbound and outbound calling, video conferencing, and team chat

    Nextiva

    Separate apps for business communications and collaboration

  • Integrations

    Dialpad Logo

    Integrates with popular tools like Google Workspace, Salesforce, HubSpot, Microsoft 365, and Zendesk

    Nextiva

    Very limited integrations; integrates with Zendesk

  • Artificial Intelligence

    Dialpad Logo

    Real-time transcriptions, sentiment analysis, speech coaching, and instant post-call summaries powered by Voice Intelligence (Vi)

    Nextiva

    Only real-time suggestions and conversation analysis

Loved by global brands big and small

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No PINs, no downloads

Teamwork shouldn’t be hard. Meet with a click straight from your browser or the app.
Chat Share Icon

Chat, share, and get it done

Upgrade to our all-in-one app and instantly go from message thread to meeting.
Ideas Flow

Keep ideas flowing during meetings

Share your screen, whiteboard ideas, and collaborate on files.

Standard

$15

user/month

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Seamless customer and team communication with unlimited calls, AI-powered meetings, and built-in messaging—perfect for small teams ready to scale.

  • Connect with HD calls and meetings

  • Stay focused with real-time transcripts and instant call summaries

Pro

$25

user/month

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Boost productivity with advanced integrations, 24/7 support, and multi-office management—ideal for growing businesses needing more flexibility.

Everything in Standard, plus:

  • Stay in flow with key CRM integrations

  • Get help with 24/7 customer support

Enterprise

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Enterprise-grade reliability with 99.9% uptime and unlimited scalability—built for organizations that need the best.

Everything in Pro, plus:

  • Provide secure access with SSO

  • Easily manage user access controls

  • Expand with unlimited office locations

Work beautifully

Voice intelligence transcribes calls, analyzes sentiment, and even coaches agents in real-time.

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