Get a toll-free number for business phone with Dialpad

What is a Toll-Free Number?

A toll-free telephone number is a telephone number that does not cost the calling party to call. It is a popular option for businesses who want to provide a free and convenient channel of communication between themselves and their customers.


Toll-free numbers are numbers that begin with: 800, 844, 855, 866, 877 or 888. The charge for using a toll-free number is covered by the organization receiving the call. Toll-free numbers can be dialed directly to your business or personal telephone line.

Benefits of Toll-Free Numbers

Toll-free numbers provide a wealth of benefits for business. Alleviating the pressure of cost from the customer service experience ensures customers can reach out to solve challenges before they become bigger problems. Toll-free numbers provide a free and convenient way for prospects and customers alike to contact you, streamlining the sales and service processes.

Dialpad Toll-Free Number Solutions

This is the era of the Anywhere Worker and that means Anywhere Sales and Anywhere Service. You want your team to never miss  call, and equally you want your customers to be empowered to make the call in the first place. What better way to enable a first rate communication flow than with toll-free numbers for your customer service agents and sales reps. Whomever the calls are coming into, provide a toll-free number.


It’s super easy for Dialpad admins to set up a toll-free number port. Simply contact our support team to request your toll-free numbers. Get more help here.

Enable your customers to reach you, free of charge

Toll-free numbers, also known as 800 numbers, mean the business pays for the cost of a call on the behalf of the customer calling. Toll-free numbers allow you to provide better service because customers are able to reach you from anywhere without worrying about being charged overages by their carrier.

Polish your company image

As well your individual user lines, you can set up department lines or toll-free lines to help establish a professional presence and strengthen your credibility. Dialpad also has local area code options for businesses looking to serve prospective customers in their region.

"Dialpad has quickly become a resource that makes our job better, faster, easier, and more efficient"

– John Karlo Torres, Development Project Manager at CoachArt


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