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Dialpad Named in the 2020 Gartner Magic Quadrant For Unified Communications As a Service, Worldwide.

For the second consecutive year, Gartner names Dialpad in the UCaaS Magic Quadrant. We believe we were recognized because of:
  • Continued innovation by expanding AI capabilities and improving voice analytics
  • Simple onboarding through self-service or with a variety of professional services
  • Superior customer service and support
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Gartner, Magic Quadrant for Unified Communications as a Service, Worldwide, Rafael Benitez, Megan Fernandez, Daniel O'Connell, Christopher Trueman, Pankil Sheth, 12 November 2020. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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