Plans & Pricing

Dialpad keeps it simple with a family of products that meets

your needs, no matter your size.

Standard

$

25
25
per user, per month

TRY STANDARD

Phone, messaging, video

G-Suite & O365 integrations

Unlimited Calling

  • Unlimited calling in US & Canada
  • Unlimited SMS, MMS, and group texting in US & Canada
  • Unlimited conferencing with up to 10 participants
  • HD video calling
  • Single Sign-On (SSO)
  • All softphones included
  • Polycom & Obihai phones supported
  • Free Company Main Line & Virtual Receptionist
  • Dialpad Everywhere
  • Basic analytics
  • G Suite
  • Office 365
  • FAQ and email support
  • Chat
  • VoiceAI
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Enterprise

$

N/A
40
per user, per month

get a quote

Includes all Pro features

Custom Analytics & Reporting

24/7 Support & Enterprise SLA

Professional Services Support

  • Unlimited calling in US & Canada
  • Unlimited SMS, MMS, and group texting in US & Canada
  • Unlimited conferencing with up to 10 Participants
  • HD video calling
  • Single Sign-On (SSO)
  • All softphones included
  • Polycom & Obihai phone supported
  • Free Company Main Line & Virtual Receptionist
  • Dialpad Everywhere
  • Custom analytics
  • International offices in 40+ countries
  • Automatic Recording
  • Voicemail Transcription
  • Enterprise SLA
  • Admin APIs
  • G Suite
  • Office 365
  • Salesforce
  • Zendesk
  • ServiceNow
  • SAML/SCIM
  • FAQ and email Support
  • Chat
  • 24/7 phone support
  • VoiceAI
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THE BASICS
Local & Toll-Free numbers
Unlimited calling in US & Canada
Unlimited SMS, MMS, and group texting in US & Canada
Call Forwarding
Call controls (Transfer, Hold, Mute, etc.)
HD video calling
Call Waiting
Voicemail Greeting
International numbers
International offices in 40+ countries
CALL ROUTING
Automated System Greeting
Operator routing (Round Robin, Fixed Order, etc.)
Simultaneous Ring
Customizable hold music
Hold Queues
Dial by Name Directory
USER PRODUCTIVITY
Real-Time Transcription
Audio Snippets
Shareable Post Call Summaries
Action Items
Manual notes
Automatic transcript logging (Salesforce, ServiceNow, Zendesk)
MESSAGING & COLLABORATION
Unlimited conferences with Dialpad Meet Free (up to 10 participants)
SMS & MMS
Group messaging
Chat
REPORTING
Historical call analytics
basic
advanced
custom
Automatic recording
Admin APIs
Web Call History
INTEGRATIONS
G Suite
Office 365
Dialpad Everywhere
LinkedIn
Salesforce Sales Cloud
Salesforce Service Cloud
Salesforce1
ServiceNow
Slack
Okta
RELIABILITY & SECURITY
Single Sign On (SSO)
Failover numbers
SCIM (Lifecycle Management) Provisioning
Enterprise SLA
APP SUPPORT
Web Based Admin Portal
Mac
Windows
iOS
Android
Chrome
SUPPORT
Help Center and email support
Chat
Phone support
24/5
24/7
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Free

$

0
0
per user, per month

get more info

Unlimited Conferences

Screen and Document Sharing

Call Recordings

Up to 10 Participants

  • Phone and VoIP audio
  • Number of Participants
  • Unlimited Conferences
  • Screen and Document Sharing
  • Call Recording
  • HD Quality Audio
  • Mobile Apps
  • Custom Call-In Number (US and CA)
  • No Audio Advertising when Joining
  • Analytics
  • International Access in 50+ Countries
  • Dial Out to Add Guests to a Call
  • Upload Custom Hold Music
  • Toll-free Number ($10 more)
  • Team Management Portal
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COMPARE PLANS
Phone and VoIP audio
PINs Required
No PINs Required
Number of Participants
10
100
Unlimited Conferences
Screen and Document Sharing
Call Recording
HD Quality Audio
Mobile Apps
Custom Call-In Number (US and CA)
No Audio Advertising when Joining
Analytics
International Access in 50+ Countries
Dial Out to Add Guests to a Call
Upload Custom Hold Music
Toll-free Number ($10 more)
Team Management Portal
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THE BASICS
Local, International and Toll-Free Numbers
Unlimited Local Inbound Calling
Unlimited Outbound Calling (Fair Use Policy)
Customized Greetings
Call Forwarding
Custom Voicemail Greeting
SMS, MMS, and Group Messaging
CALL ROUTING
Hold Queues
In-Queue Callback
Automated System Greeting
Custom Ring Durations
Round Robin, Fixed Order, & Longest Idle
Customizable Hold Music
Open & Closed Business Hour Routing
MONITORING & REPORTING
Real-time Dashboards & Alerts
Real-Time Customer Sentiment
Real-Time Call Transcription
Real-Time Call Monitoring (Listen In, Barge, Take Over)
Historical Analytics
Automatic Call Recording
Web Call History
API & Webhooks
Custom Reporting
SCIM Provisioning
AGENT & SUPERVISOR PRODUCTIVITY
Real-Time Call Transcription
Real-Time Recommendations
Shareable Post Call Summaries
SMS between Agent and Supervisor
Audio Snippets
Manual Notes
Automatic logging to Salesforce
Automatic logging to ServiceNow
Automatic logging to Zendesk
Action Items
CUSTOMER SUPPORT
Chat
Email
Knowledge Base
Community Forum
Phone Support
24/5
24/7
APP & DEVICE SUPPORT
Web Based Admin Portal
Mac
Windows
Chrome
iOS
Android
Desk Phones
Softphones
APIs & INTEGRATIONS
Salesforce Service Cloud
G Suite
Office 365
Zendesk
ServiceNow
LinkedIn
Slack
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clips
THE BASICS
Direct lines for all reps
Local, international and toll-free numbers
Unlimited local inbound calling
Unlimited outbound calling (fair use policy)
Customized greetings
Call forwarding
Custom voicemail greeting
SMS, MMS, and group messaging
CALL ROUTING
Hold queues
In-queue callback
Automated system greeting
Custom ring durations
Round robin, fixed order and longest idle
Customizable hold music
Open & closed business hour routing
MONITORING & REPORTING
Real-time sales coaching
Real-time dashboards & alerts
Real-time customer sentiment
Real-time call transcription
Real-time call monitoring (listen-in, barge, take over)
Historical analytics
Automatic call recording
Custom recording rules
Web call history
API & webhooks
Custom reporting
SCIM provisioning
REP SUPERVISOR & PRODUCTIVITY
Real-time call transcription
Real-time recommendations
Shareable post-call summaries
Real-time messaging between agent and supervisor
Transcript snippets
Automatic logging to Salesforce
Action items
Voicemail Drop
CUSTOMER SUPPORT
Chat
Email
Knowledge base
Community forum
Phone support
24/5
24/7
APP & DEVICE SUPPORT
Web-based admin portal
Mac
Windows
Chrome
iOS
Android
Desk phones
Softphones
APIs & INTEGRATIONS
Salesforce Sales Cloud
G Suite
Office 365
Zendesk
LinkedIn
Slack
Zapier
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Frequently Asked Questions

Can I use Dialpad internationally?

You can place your calls with Dialpad all over the world. Our international rates are some of the lowest in the industry. Dialpad isn't currently available in other countries. Please contact our Sales Team if your company has international teams that need a phone service.

How much does a toll-free number cost?

If you're looking for toll-free numbers for lines like Sales and Support, you can add as many as you want. Toll-free numbers cost $5/month, plus $.02/minute.

How do I pay?

We accept all major credit cards. You will be charged on a month-to-month basis. If you'd like to be invoiced instead, contact the Dialpad Sales Team.

Am I signing up under a contract?

You have a choice in pricing options with Dialpad. Depending on your business needs, you can dictate the terms and choose between our month-to-month or annual contract plan. We believe you’ll love Dialpad so much that you’ll be interested in saving even more money with the annual plan. With the month-to-month option, you have the flexibility to cancel at any time.

Try Dialpad for free.

Connect your team with a platform that powers voice, video, messages, and meetings across your existing devices.

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