Dialpad Expands to Dominate Japan’s Cloud Communications Market, Hires Former Softbank Executive, Opens New Office and Data Centers

First international pure-cloud communications vendor to enter Japanese market names Tenshi Adachi as President and Country Manager of Dialpad Japan, adds Equinix and AT TOKYO data centers, plans to aggressively scale Tokyo office

SAN FRANCISCO - July 20, 2016 - Dialpad, a pure-cloud modern business communications leader, today announced an aggressive expansion of its global presence, naming former Softbank executive Tenshi Adachi as President and Country Manager of Dialpad Japan while planning to rapidly scale its new Tokyo office and add two new data centers to meet local demand for cloud communications in Japan.

Dialpad gives any company the ability to have a global, real-time communications platform in the cloud, and the market opportunity is growing in Japan, the world’s third largest economy. According to MM Research Institute, the overall cloud market size in Japan will reach 2 trillion JPY ($18 billion USD) in 2019.

“As one of the largest communications markets in the world, Japan represents a massive opportunity to scale Dialpad across all regions of the country,” said Craig Walker, CEO of Dialpad. “Having Tenshi at the helm shows our commitment to building a world-class organization in Japan and delivering a fully localized solution tailored to the Japanese market. Our opportunity in Japan is also linked to the technology breakthrough that a communications platform combining Dialpad and Google Apps for Business represents. Dialpad is the only true, pure-cloud provider that can deliver the world-class service and scalability the Japanese enterprise market requires.”

Mr. Tenshi Adachi previously led Softbank’s Google business, managing the entire alliance with Google, including marketing and the go-to-market and sales strategies for Google Apps. During this period, Adachi steadily grew the business, which became one of the biggest Google Apps resellers globally, selling 1.2 million licenses to various enterprises. Softbank was also named Google’s Partner of the Year two years in a row.

The newly established Japan team will provide full-service account management for Japanese mid-market and global enterprise customers, as well as for U.S. companies that have a Japanese presence. As the first international pure-cloud communications vendor to enter the Japanese market, Dialpad will open new data centers with Equinix and AT TOKYO Corporation by July of this year. The Dialpad solution will also be fully translated and localized for the Japanese market.

“It has become clear over the last couple of years that the cloud will soon dominate enterprise communications in Japan,” said Adachi. “I’m very excited to lead Dialpad’s expansion into Japan, where our born-in-the-cloud solution is a perfect fit for an underserved cloud communications market characterized by an extremely high concentration of mobile enterprise users and very broad adoption of Google Apps for Business.”

Two new data centers

The addition of two new datacenters will provide Dialpad with the ability to scale its cloud infrastructure rapidly and reliably to meet surging demand for real-time cloud communications. Headquartered in Redwood City, Calif., Equinix is one of the world’s leading data center providers with 145 data centers in 40 markets on five continents. AT TOKYO is the leading provider of data centers in the Tokyo area.

The inevitable dominance of the cloud is reflected in the shift of spending on IT infrastructure. According to IDC, “Compared to overall IT infrastructure spending, the share of cloud IT infrastructure sales climbed to 32.2% in 4Q15, up from 28.6% a year ago. Revenue from infrastructure sales to private cloud grew by 17.5% to $3.3 billion, and to public cloud by 14.6% to $4.9 billion. In comparison, revenue in the traditional (non-cloud) IT infrastructure segment decreased 2.7% year over year in the fourth quarter, with declines in all three technology segments (server, storage and Ethernet switch).”

“It’s no longer a question of whether or not to move to the cloud for vital infrastructure such as communications, only when to do it and how to do it right,” said John Rector, co-founder and VP of engineering of Dialpad. “Dialpad is committed to building out our infrastructure on a global scale ahead of demand to ensure our customers enjoy the optimal real-time experience that cloud communications demand.”

To learn more, find Dialpad at booth #XXX at Softbank World Japan, July 21-22, 2016 at The Prince Park Tower Tokyo.

Additional Resources

Learn more about Dialpad: https://dialpad.com
Learn more about UberConference by Dialpad: https://www.uberconference.com
Follow us on Twitter @DialpadHQ
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Download the 2016 Report on Business Communications in the Era of the Anywhere Worker

About Dialpad

Dialpad is a Modern Business Communications (MBC) solution. Available on any device, anywhere, Dialpad includes voice, video, group messaging, SMS, MMS, conferencing, screen sharing, and document sharing, and is integrated with Microsoft Office 365 and Google Apps for Work. Dialpad customers include 60 percent of the Fortune 500, high-growth enterprises and forward thinking organizations including Uber, Vivint Solar, Fairchild Semiconductors, ClassPass, and Netflix. Formerly known as Switch.co, Dialpad is funded by Amasia, Andreessen Horowitz, Felicis Ventures, GV (formerly Google Ventures), Softbank and Work-Bench. For more information, visit https://dialpad.com and follow @DialpadHQ on Twitter.

Press Contact

Jayne Scuncio

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