Your tools should make work, well, less work. With Dialpad + Voice Intelligence, our native Ai technology, access to real-time features like transcriptions and recommendations are right where you need them—directly in front of you.
One platform for all your business communication needs, and the only system built to help your teams have better conversations, no matter where they happen.
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Trackable Conversations
With automatic call transcriptions powered by Voice Intelligence™, every conversation is tracked and accessible on the Dialpad platform. Every transcription includes key information such as:
Accessible Analytics
From 1:1 to a group meeting, call records are automatically captured and logged into Dialpad’s analytics platform with the ability to sort and filter by keyword, sentiment expressed, time or date, and even the individual who took the call.
Call records can be viewed within the Dialpad platform or exported to other existing systems for billable hour tracking and/or record keeping.
Secure Communications
No matter the type of call—conference or phone—Dialpad ensures that your data is encrypted both at rest and in transit. Additionally, with a role-based access model, teams can ensure that the right people have the right access (and others don’t). Learn more about Dialpad’s data protection and security practices.
Whether you’re at a showing or on your way, agents have one central place to talk business with voice, messaging, and CRM integrations.
Separate work from personal with mobile apps that offer flexible caller IDs, automatic contact syncing, and access to your team directory.
Nix note-taking and focus on your conversation with automatic call and transcript logging back to your CRM.
Craig Walker, CEO of Dialpad“I recognize that every company may face unique challenges in supporting the growing need to provide a seamless experience when working from home. Dialpad can help!”
