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Deliver smarter customer service from anywhere

Dialpad Contact Center uses CRM integrations, AI-coaching, and analytics to empower every rep.

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Dialpad

Why Customers Choose Dialpad + Partners For Their Contact Center Solution

  • Set up your cloud contact center in minutes

    Easily set up and deploy in minutes thanks to native cloud-based administration. No special hardware required, just download the app and start taking calls.

  • Smarter customer service

    AI-powered Voice Intelligence helps agents recommend solutions in real time while simultaneously letting managers monitor sentiment and quickly discover trends.

  • Call Center analytics

    Keep managers aware of agent activity and performance with real-time dashboards, call volume, hold queue metrics, and customizable wallboards.

“With Dialpad, we can set up a new call center in 10 minutes from anywhere. We have the flexibility to manage our call center on our own, and it's easy.”

Mike Monteiro, Communications System Manager, EF