VoIP

More than just a VoIP phone service, Dialpad provides small businesses with a modern business communications platform.

VoIP

Using the latest in VoIP technology and modern cloud communications, Dialpad provides small businesses with high definition voice calling across all of their devices.

  • Why modern companies choose Dialpad VoIP

  • How VoIP works

  • VoIP of today

FREQUENTLY ASKED QUESTIONS

Is Dialpad a VoIP phone company?

At its core, yes. Dialpad uses the latest VoIP technology to enable voice communication over the internet. However Dialpad’s featureset reaches far beyond simple voice transmission and employs other state-of the-art technologies that make it the ideal phone system for modern businesses.

Does my smartphone use VoIP?

Any internet-enabled device—whether it’s a smartphone, tablet, laptop—is capable of using VoIP. For example, if you make a call with Dialpad, it will be done using VoIP. However, if you make a call using your mobile service provider’s phone number, it will use a cellular network.

Does VoIP use my cellular data?

Sometimes. If you’re using Dialpad to make calls, send messages, or have meetings within your home or office’s internet or WiFi network, it won’t use any of your cellular data. However, it will consume small amounts of data when used over your own personal cellular service provider’s network.

Can you call any phone number with Dialpad?

As Dialpad is essentially a VoIP phone system you can call virtually any phone in the world. Dialpad provides free VoIP calling throughout Canada and the United States while offering some of the lowest international rates available.

How much bandwidth do I need to use Dialpad?

The minimum amount of bandwidth required to use Dialpad is 100 kbps per voice session. The average bandwidth of most internet consumers in the United States is many, many times this number, so Dialpad should work seamlessly on virtually any cable or DSL internet connection.

How is Dialpad different from other VoIP companies?

Unlike many other VoIP service providers in the market, Dialpad’s architecture ensures that call quality is second to none. Dialpad also offers messaging, video, and meetings—alongside helpful integrations with Google G Suite, Microsoft Office 365, and Salesforce—allowing you and your team to connect and be productive from anywhere.

Do VoIP phones work differently than desk phones and cell phones?

To the end user, the experience is the same—you pick up the phone or open the app, and dial the number of the person or business you want to call. The call happens exactly as it would on a traditional business desk phone or cell phone. However, what happens behind the scenes is quite different from traditional desk phones, and is what makes Dialpad better than other business phone options.

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Connect your team with a platform that powers voice, video, messages and meetings across your exiting devices

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