Voicemail Transcription

Visual Voicemail is voicemail without the voice. It makes taking the time to log into your voicemail, listen to the full length of your messages to find any important details—like names, numbers, and dates—a thing of the past. The entire contents of all of your voicemails can be read without ever listening to the message the caller left.

Voicemail Transcription

Visual Voicemail transcribes all of your voicemails into easily readable messages that give you the information you need from unheard voicemail messages without needing to listen to them.

  • What was that number again?

  • More about Visual Voicemail

  • How to transcribe your voicemails in Dialpad


What Dialpad plans include Visual Voicemail?

Voicemail transcription is available on Pro and Enterprise plans.

How do I get my voicemails transcribed?

It happens automatically. Any time someone calls your Dialpad number and leaves you a message, Dialpad transcribes the message for you.

Where do I find the transcribed version of my voicemail?

The transcription will be available under the “Calls” section of your Inbox. Dialpad will also email you a copy of both the transcribed and audio version of the message.

Is visual voicemail available on mobile apps?

Yes—you’ll see voicemail transcriptions on both iOS and Android mobile apps.

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