Being able to keep your phone number when you change service providers is important. It’s the number you have listed on your website, in your emails, on your business cards, and just about every single piece of marketing collateral your business has produced. Dialpad makes it easy to move your existing phone numbers from your current phone service provider to your Dialpad account—and without any interruption in service.


Dialpad allows you to port your current business numbers over to Dialpad free of charge.

  • Port in a local phone number

  • Port in a toll-free number

  • Switching service providers made easy


How do I port my existing phone number to Dialpad?

It’s easy. But the process is slightly different if the number you’re porting is a local number or a here toll-free number.

How long does it take to port my existing phone numbers?

3 to 5 business days for a local number. 5-10 business days for a toll-free number.

How many numbers can I port at a time?

You can port up to 100 numbers at a time.

Does porting my number cost anything?

No. Number porting is free of charge for all Dialpad customers.

Do I have to call my existing service provider to port my numbers?

It’s not necessary if you have all the correct information. However, we recommend that you obtain a Customer Service Record (CSR) from your previous service provider to make the process easy.

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Check out our in-depth FAQ on phone number porting.

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